Shift Leader: Elevate Guest Experience & Team Leadership

Hunter Super Techs - TurnPoint; Kansas City (MO); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive pay (17–20 USD/hour)

Quarterly bonuses

Vacation and sick pay

Free meals

Health benefits

401(k)

EAP/mental health support

Paid training

Professional development

Referral bonuses

Job summary

Captain D’s is seeking a Shift Leader who will guide the team to deliver exceptional guest experiences and maintain high standards during fast-paced shifts. You will model guest-focused service and drive daily operations, while coaching teammates to grow with the brand.

The role offers a competitive hourly pay range, quarterly bonuses, and benefits as part of a dynamic environment where internal promotion is encouraged. Weekend and holiday shifts are common.

Qualifications

• Guest-focused and approachable; lead by example in delivering great service.
• Driven to grow and develop as a leader.
• Team-oriented; thrives in fast-paced environments and brings out the best in others.

Responsibilities

• Lead the team to deliver exceptional guest experiences.
• Manage shift operations to ensure smooth service and quality standards.
• Train and develop team members to uphold brand standards and performance.

Skills

Guest focus

Leadership

Team orientation

Job description

Captain D’s is seeking a Shift Leader who will guide the team to deliver exceptional guest experiences and maintain high standards during fast-paced shifts. You will model guest-focused service and drive daily operations, while coaching teammates to grow with the brand.

The role offers a competitive hourly pay range, quarterly bonuses, and benefits as part of a dynamic environment where internal promotion is encouraged. Weekend and holiday shifts are common.