Shift Leader: Drive Guest Experience & Team Success

McDonald's; Brandon (FL); On-site; USD 22,386 - 28,530; Full time

Benefits offered by this job

Competitive pay

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement and/or education

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald’s in Brandon, FL is seeking crew members to deliver great guest experiences. The role emphasizes strong team leadership, safety, and exceptional service in a fast-paced restaurant environment.

Benefits include competitive hourly pay, discounts, tuition assistance, and opportunities for training and advancement. This position is based on-site with flexible scheduling and direct deposit weekly.

Qualifications

• Passion for helping and serving others;
• Strong customer service and support focus;
• The ability to communicate effectively and anticipate customer needs; and
• To provide solutions and make decisions in a fast-paced environment

Responsibilities

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results oriented: Drive and expect a high level of performance from the team

Skills

Customer service

Communication

Decision making

Team leadership

Job description

McDonald’s in Brandon, FL is seeking crew members to deliver great guest experiences. The role emphasizes strong team leadership, safety, and exceptional service in a fast-paced restaurant environment.

Benefits include competitive hourly pay, discounts, tuition assistance, and opportunities for training and advancement. This position is based on-site with flexible scheduling and direct deposit weekly.