Shift Leader – Customer Service & Profitability

Domino's; Monroe (NJ); On-site; USD 44,000 - 60,000; Full time

Job summary

Domino's Pizza in Monroe, NJ is seeking an assistant manager to lead the team, manage costs, and ensure excellent customer service during shifts. You will oversee staffing, inventory, cash handling and daily operations while upholding Domino's standards and policies.

This role offers hands-on experience in hospitality and operation management with opportunities for advancement within the company.

Qualifications

• You must be 18 years of age or older.
• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.
• Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Ability to enter orders using a computer keyboard or touch screen.

Responsibilities

• You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations.
• Staffing and paperwork management.
• Cost controls and profitability.
• Safety, cleanliness and adherence to standards.

Skills

Staffing

Paperwork

Cost Controls

Cash control

Food management

Schedule

Image & standards

Customer Service

Attendance & punctuality

Transportation

Store cleanliness

Marketing

Profitability

Job description

Domino's Pizza in Monroe, NJ is seeking an assistant manager to lead the team, manage costs, and ensure excellent customer service during shifts. You will oversee staffing, inventory, cash handling and daily operations while upholding Domino's standards and policies.

This role offers hands-on experience in hospitality and operation management with opportunities for advancement within the company.