Shift Leader 720

Whitewatercw; Northern (KY); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

401(k) with company match

Medical, Dental & Vision insurance

Paid training

Flexible scheduling

Promotion opportunities

Free weekly car washes

Fun, team-oriented environment

Job summary

WhiteWater Express is seeking a Shift Leader to lead daily shift operations, support a fast-paced team, and deliver outstanding customer service. The role includes coaching staff, ensuring safety, and maintaining wash quality.

Paid training is provided, with opportunities for advancement within the company. The position offers a strong chance to grow into management, with a supportive team and incentives such as performance bonuses and a 401(k) plan.

Qualifications

• Must be 18+ years old.
• High School Diploma (or equivalent) required.
• Previous leadership, retail, hospitality, or customer service experience preferred.
• Able to lift up to 50 lbs and stay active throughout the shift.
• Comfortable working outdoors in various weather conditions.

Responsibilities

• Support daily shift operations and assist with team oversight.
• Ensure team members understand and complete their responsibilities.
• Provide excellent customer service and resolve customer concerns.
• Help customers choose wash packages and memberships.
• Monitor equipment performance and report maintenance needs.
• Assist with incident reports and operational documentation.
• Ensure safety policies and procedures are followed.
• Support store opening and closing procedures.
• Maintain site cleanliness, organization, and wash quality.
• Encourage a positive, team-focused work environment.

Skills

Leadership

Customer service

Teamwork

Communication

Physical stamina

Problem solving

Education

High School Diploma or equivalent

Job description

Shift Leader (Full-time)

Drive the Shift. Grow Your Career. | WhiteWater Express

Starting Pay: $17–$19/hour + Biweekly Tips

Looking for a leadership role where you can stay active, support a team, and grow your career?

At WhiteWater Express, this isn’t just a car wash job, it’s your starting point for leadership. We promote from within, offer performance bonuses, and train you to succeed.

No car wash experience? No problem. We provide paid training.

Why You’ll Love Working Here

• $17 hourly pay + tips
• Flexible scheduling
• Paid training – no experience required
• Promotion opportunities
• 401(k) with company match
• Medical, Dental & Vision insurance
• Free weekly car washes
• Fun, team-oriented environment

What You’ll Do (Fast-Paced & Active Role)

• Support daily shift operations and assist with team oversight
• Ensure team members understand and complete their responsibilities
• Provide excellent customer service and resolve customer concerns
• Help customers choose wash packages and memberships
• Monitor equipment performance and report maintenance needs
• Assist with incident reports and operational documentation
• Ensure safety policies and procedures are followed
• Support store opening and closing procedures
• Maintain site cleanliness, organization, and wash quality
• Encourage a positive, team-focused work environment

This is not a desk job. You’ll be on your feet, leading the team, supporting customers, and helping the operation run smoothly throughout the shift.

What We’re Looking For

• 18+ years old
• High School Diploma (or equivalent) required
• Previous leadership, retail, hospitality, or customer service experience preferred
• Comfortable working outdoors in various weather conditions
• Able to lift up to 50 lbs and stay active throughout the shift
• Available evenings and weekends
• Strong communication and team leadership skills
• Dependable, motivated, and customer-focused
• Ability to follow safety procedures and company policies
• Must pass a background check

Growth Opportunity

Many of our Managers started as Shift Leaders.

If you’re looking for:

• Leadership experience
• Career growth in a fast-growing company
• Opportunities to advance into management
• A supportive team environment

WhiteWater Express is the place to grow your career.