Shift Leader

Insomnia Cookies; Wichita (KS); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team as a Shift Leader at a vibrant bakery in Wichita! You'll lead your team to success by ensuring exceptional customer service and efficient operations during your shift. This role offers a fun and exciting environment where you can grow and thrive. With a focus on mentorship and career advancement, this position is perfect for those who enjoy leading by example and motivating others. If you're ready to make a difference and contribute to a productive night for your team, this opportunity is for you!

Benefits

Excellent training & mentorship

Job stability

Growth and promotion opportunities

Fun team environment

Qualifications

• 1+ years of experience in customer service roles.
• Strong leadership and communication skills are essential.

Responsibilities

• Provide excellent customer service and maintain smooth shift functions.
• Ensure adherence to food safety standards and manage cash handling.

Skills

Customer Service

Point of Sale Systems

Communication Skills

Time Management

Interpersonal Skills

Leadership

Job description

As a Shift Leader at our Wichita store located at 701 E. Douglas Ave. Unit A Wichita, KS 67202, you are the captain of our bakery during your shift! You understand what it takes to "Own the Night" by predicting the flow of business and leading a successful shift. Your hands-on leadership should include building orders, suggestive selling, baking, and interacting with customers. Additionally, you take pride in knowing that your leadership contributes to a productive and enjoyable night for your store team.

Benefits include:

• Excellent training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth and promotion opportunities
• A fun, exciting team environment

What will I do as a Shift Leader?

• Provide excellent customer service and quality products to all guests
• Support store operations by maintaining smooth shift functions, communicating key information, monitoring production efficiency, and coaching team members
• Ensure a safe, clean environment and adhere to food safety standards
• Manage cash handling and deposits

Desired Skills and Experience:

• At least 1 year of experience in a customer service role
• Experience with Point of Sale systems
• Strong communication, time management, and interpersonal skills
• Detail-oriented and results-driven
• Ability to lead by example and motivate others
• Ability to lift up to 40 lbs.
• Legally eligible to work in the U.S.
• Must be 18 years or older

About us:

Our goal is to help all candidates find great careers. Your information is secure and confidential. Please apply directly through the employer’s website for this position.