Shift Leader

Taco Cabana - 20349; Waxahachie, White Deer (TX, TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Shift Leader at Taco Cabana in Waxahachie, Texas supports the management team to achieve restaurant goals, sales and profit plans, performing leadership duties equivalent to the Assistant Manager without hiring or termination authority. You will direct hourly team members on your shift to ensure product quality, efficiency and guest service.

This role requires training others, enforcing safety and sanitation, managing equipment, handling deposits and audits, and staying current with required

Qualifications

• 6 months restaurant experience
• Good customer service skills
• Strong written and oral communication
• Ability to read company instructions and receipts
• Operate cash register and basic math
• High school diploma or GED required
• Shift/Team Leader training and certification required
• Equal opportunity employer with commitment to diversity

Responsibilities

• Directs and supervises restaurant hourly team members on the assigned shift to ensure product quality, operational efficiency, and guest service.
• Assist in planning and supervising completion of all task assignments with adherence to safety, food safety, sanitation and security procedures.
• Utilize company-training tools to provide training in all aspects of the restaurant operation.
• Assist management in maintaining restaurant equipment and facility per guidelines; notify General Manager of needed repairs.
• Perform administrative tasks including register audits, deposits, and reporting incidents; address guest complaints.
• Attend store, market and company meetings and stay current with certifications (alcohol, food safety, etc.).
• Recommend disciplinary action for hourly team members.
• Monitor cleanliness of interior/exterior and initiate cleanup as needed.
• Perform other related activities as assigned by management.

Skills

Customer service

Communication

Reading instructions

Cash handling

Mathematics

Education

High school diploma or GED

Tools

Cash register

Calculator

Job description

Job Title: Shift Leader

Job Description:

SUMMARY:

Assist the management team in achieving restaurant operational goals, annual sales, and profit plan. Responsible for the same duties as hourly employees, but in a leadership capacity by performing some of the same duties as the Assistant Manager, with the exception of the hiring and termination of team members.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Directs and supervises restaurant hourly team members on assigned shift to ensure product quality, operational efficiency, and optimum guest service.
• Assists in planning and supervising completion of all job task assignments and ensures adherence with safety, food safety, sanitation and security procedures.
• Utilize all company-training tools to provide hourly team members with training in all aspects of the restaurant operation.
• Assist the management team in maintaining restaurant equipment and facility per company guidelines; contacts General Manager to inform about needed repairs to equipment in restaurant.
• Performs regular administrative tasks including: Register and safe audits, deposit of company funds, proper accounting of restaurant funds, reporting of all guest and employee accidents. Investigates, resolves and responds to guest complaints.
• Attend regularly scheduled store, market and company meetings, training sessions and stay current with all federal, state and local certifications (alcohol, food safety, etc.).
• Recommend disciplinary action for hourly team members
• Monitors the interior/exterior cleanliness of the restaurant at all times and initiates clean-up as needed.
• Performs other related activities in accordance with policies and procedures as assigned by management.

EDUCATION and/or SKILLS and EXPERIENCE:

• At least 6 months restaurant experience.
• Must have good customer service skills and be able to perceive and react to the needs of others.
• Must have good written and oral communication skills.
• Ability to read company instructions, orders on screen/receipts and written materials.
• Ability to operate cash register, basic mathematical skills.
• High school diploma or GED equivalent required.
• Must pass Shift/Team Leader training and be certified.
• We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee frequently is required to use hands to handle or feel, and also to reach with hands and arms. The employee is occasionally required to stand and walk.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Temperature controlled restaurant.
• The noise level in the work environment is low to moderate.

EQUIPMENT USED:

Computer, calculator, printer, phone.

Shift Leader | Team Leader | Manager

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.