Shift Leader

Rōti

Washington (District of Columbia)

On-site

USD 23,419 - 26,174

Full time

14 days+

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Job summary

A fast-casual restaurant chain in Washington, DC is seeking a Shift Leader to manage shifts, inspire the team, and ensure exceptional service. Responsibilities include training staff, maintaining food safety standards, and fostering a positive work environment. Previous leadership experience in a restaurant is preferred. This full-time role offers a pay range of $17.00/hr - $19.00/hr.

Qualifications

  • Must be able to stand, walk, bend, reach, squat, and lift up to 50 lbs.
  • Manager State Food Safety and Allergen Certification required.
  • Strong knowledge of menu and ingredients.

Responsibilities

  • Lead and inspire the team with confidence.
  • Actively manage and support team members.
  • Deliver an unforgettable guest experience.

Skills

Leadership
Customer service
Problem-solving
Food safety knowledge

Job description

Join to apply for the Shift Leader role at Rōti.

This role is offered by Rōti. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/hr - $19.00/hr

About Rōti

Rōti (row‑tee) is feeding a healthier world with bold, craveable flavor through its fast casual Eastern Mediterranean inspired menu. The brand, founded in 2006, offers a broad menu of whole, healthy ingredients centered around fresh house‑made meats, rice, crisp vegetables, and flavor‑forward sauces and dressings. Guests customize their meals in bowls, salads, or pitas. Rōti continues to grow with its commitment to making wholesome, healthy food accessible and deeply satisfying and creating Food For a Full Life.

Job Summary

As a Shift Leader, you are the driving force behind a smooth and successful shift, ensuring everything runs seamlessly in the absence of the General Manager. You set the tone for exceptional service, uphold operational standards, and create a positive, high‑energy work environment.

Job Responsibilities
  • Lead & inspire: set the standard for excellence by leading with confidence, motivating the team, and fostering a positive, high‑energy environment.
  • Stay hands‑on: actively manage and support team members while ensuring smooth shift execution.
  • Train & develop: coach and mentor new and existing employees, creating a culture of continuous learning and growth.
  • Deliver an unforgettable guest experience: ensure every guest feels welcome and handle customer concerns with care.
  • Drive operational excellence: open and close the restaurant at least twice per week, oversee daily operations, and meet service, cleanliness, and food quality standards.
  • Ensure food safety & compliance: maintain strict adherence to food safety, sanitation, and local health regulations while ensuring proper equipment maintenance.
  • Be a Rōti ambassador: represent the brand inside and outside the restaurant, embodying our mission and values.
  • Foster a team‑first mindset: build strong relationships, delegate effectively, and support a culture where collective success drives individual growth.
  • Adapt and solve problems: jump in wherever needed to keep the restaurant running smoothly.
  • Take ownership: uphold all company policies, including labor, health, and safety regulations, and proactively identify areas for improvement.
Requirements
  • Manager State Food Safety and Allergen Certification is required (or must be obtained upon hire).
  • Must be able to stand, walk, bend, reach, squat, and lift up to 50 lbs in a fast‑paced kitchen environment.
  • Open availability is required, including opening and closing shifts; experience with cash handling and closing procedures is a plus.
  • Strong knowledge of menu, recipes, and ingredients, with the ability to train others on every station.
  • Previous restaurant leadership experience is preferred but not required.
  • Strong organizational and problem‑solving skills, with the ability to anticipate challenges and take quick action.
  • Confident and assertive leadership skills to effectively communicate responsibilities and guide the team.
  • Passionate about hospitality and service — creating an amazing guest experience is a top priority.
  • Positive attitude, strong work ethic, and commitment to upholding Rōti’s values and culture.
  • Ability to thrive in a fast‑paced environment while keeping the team motivated and engaged.

We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, creed, color, religion, sex, sexual orientation, marital status, national origin, age, disability, veteran status, Vietnam Era veteran, or membership of the Reserves or National Guard.

Seniority level
  • Mid‑Senior level
Employment type
  • Full‑time
Job function
  • Management and Manufacturing
Industries
  • Retail
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