Shift Leader

PJ 1847 WASHINGTON SQUARE MALL

Tigard (OR)

On-site

USD 13,776 - 22,041

Part time

14 days+

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Benefits offered by this job

Food Discounts
Paid Time Off
Flexible Hours
Training Program
401K Program
Opportunity for Advancement

Job summary

PJ 1847 WASHINGTON SQUARE MALL in Tigard, Oregon, is seeking a Shift Leader. In this role, you will supervise shifts ensuring high-quality products and maintaining exemplary customer service. Responsibilities include managing operations, ensuring compliance with policies, and contributing to profit goals. Ideal candidates will have previous shift lead experience and food safety certifications. Join a fun, nurturing environment that offers the potential for career advancement and competitive pay.

Qualifications

  • High School diploma or GED preferred.
  • Serv‑Safe/Local or State Food Service Certification preferred.
  • Previous restaurant shift lead experience preferred.
  • Ability to lift up to 50 lbs.

Responsibilities

  • Supervises shifts ensuring quality products and customer service.
  • Manages operations and ensures compliance with policies.
  • Maintains adequate shift coverage and provides feedback.
  • Contributes to profit goals and manages inventory levels.

Skills

Shift management
Customer service skills
Cash management
Food safety knowledge

Education

High School diploma or GED
Serv‑Safe/Local or State Food Service Certification

Job description

Pay is $10-16/hour based on location, volume of sales & experience.

Benefits
  • Food Discounts
  • Paid Time Off
  • Flexible Hours
  • Training Program
  • 401K Program
  • Opportunity for Advancement – YOU have the potential to one day become a Franchisee!
  • Along with a competitive paycheck you will work in a fun, nurturing environment where you will learn valuable business and personal skills

Shift Leader

The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices.

Responsibilities
  • Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Company’s product goal. Commits to meeting the needs and expectations of the restaurant’s customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.
  • Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.
  • Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management.
  • Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss.
Key Ingredients
  • High School diploma or GED preferred.
  • Serv‑Safe/Local or State Food Service Certification preferred.
  • Previous restaurant shift lead experience preferred.
  • Ability to lift up to 50 lbs.

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