Shift Leader

Wegmans; Sterling (VA); Presencial; USD 30 000 - 31 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonus up to $1,500

Paid time off

Overtime pay

Health benefits

401(k) match

Scholarship program

Wellness program

Resumo da oferta

Wegmans in Sterling, VA is seeking entry-level leaders to collaborate, lead, and contribute to daily operations while advancing their store management capabilities. The role involves coordinating customer service teams and participating in management projects, with opportunities to influence company culture and operational excellence.

The position offers a full-time schedule with diverse shifts, including mornings, afternoons, evenings and weekends, and includes a bonus program and comprehensive

Qualificações

• Customer service experience, preferably in food service, grocery or retail setting.
• Proven ability to multi-task in a fast-paced environment.
• Computer skills sufficient to operate store systems and checkout tools.

Responsabilidades

• Independently manage store operations between daytime and nighttime hours, acting as key leader and liaison among teams and various departments throughout the store; responsible for opening and closing the store.
• Partner with department management to prioritize tasks and ensure Front End operations run efficiently; monitor traffic and adjust checkout lanes.
• Manage performance of a team of Customer Service employees, providing resources, training, feedback, and development opportunities.
• Provide exceptional customer service to customers and employees, championing company values and standards.
• React quickly to situations, collaborating with store leadership to solve operational challenges.
• Lead special projects to enhance teamwork and company culture across the store.

Conhecimentos

Customer service

Multi-tasking

Computer skills

Leadership

Descrição da oferta de emprego

Schedule: Full time

Availability: Morning, Afternoon, Evening (Includes Weekends).

Age Requirement: 18 years or older

Location: Sterling, VA

Address: 45131 Columbia Place

Pay: $21.75 - $22.50 / hour

Job Posting: 10/17/2026

Job Posting End: 11/16/2026

Job ID: R0300113

EARN A BONUS UP TO $1,500!

We’re looking for entry-level leaders who are passionate and ready to collaborate, lead, and give their best every day! In this role, your responsibilities will consist of both coordinating and troubleshooting daily activities of our customer service employees, as well as taking part in store management duties and projects. Through these responsibilities you will gain a deep understanding of our values, business measures and operations, experiencing everything from daytime to nighttime hours, often acting as a liaison between different areas of the store. You will be responsible for leading and developing a team of customer service focused team members, ensuring they have the tools and resources to be successful at their jobs. If you love to work in a fast-paced, energetic environment where no two days are the same, then this is the role for you!

What will I do?

• Independently manage store operations between daytime and nighttime hours, acting as key leader and liaison among teams and various departments throughout the store; responsible for closing and/or opening the store, as part of a varied schedule that changes on a weekly basis
• Partner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations runs efficiently, monitoring the business and customer traffic throughout the store, managing the right number of open checkout lanes and running register when necessary to reduce customer wait time
• Manage performance of a team of Customer Service employees, providing resources, training, feedback, and development opportunities
• Provide Incredible Customer Service to customers and employees alike, acting as a champion throughout the store for our values and standards
• Quickly react to situations that arise, partnering with store leadership to problem solve operational challenges
• Participate in and/or lead special projects and assignments across the store with the goal of bringing employees together and enhancing the Company culture

Required Qualifications

• Customer service experience, preferably in a food service, grocery or retail setting
• Proven ability to multi-task and handle interruptions in a fast-paced environment
• Computer skills

Preferred Qualifications

• Experience leading a team
• Ability to quickly learn and adapt to new situations and subject matters

At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits*

1. Paid time off (PTO) to help you balance your personal and work life
2. Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
3. Health care benefits that provide a high level of coverage at a low cost to you
4. Retirement plan with a 401(k) match
5. A generous scholarship program to help employees meet their educational goals
6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits*

1. Paid time off (PTO) to help you balance your personal and work life
2. Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
3. Health care benefits that provide a high level of coverage at a low cost to you
4. Retirement plan with a 401(k) match
5. A generous scholarship program to help employees meet their educational goals
6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

Wegmans is an Equal Opportunity Employer. We recruit, hire, train, and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law.

From FORTUNE Magazine. © 2022 Fortune Media IP Limited. Used under license. FORTUNE and FORTUNE 100 Best Companies to Work For® are registered trademarks of Fortune Media IP Limited and are used under license. FORTUNE and FORTUNE Media IP Limited are not affiliated with, and do not endorse the products or services of Wegmans Food Markets, Inc.

Wegmans is committed to ensuring all applicants can successfully submit an application for consideration. If you have a disability under the ADA or similar law; and you wish to discuss potential accommodations to complete your application for employment, please call [phone] and someone would be happy to assist you.