shift leader

Coffee & Bagel Brands; River Bluff Estates (MN); On-site; USD 18,000 - 29,000; Full time

Benefits offered by this job

Employee Discount

Free Shift Drink

Flexible schedule

Growth Opportunities

Job summary

Caribou Coffee in Fergus Falls, MN is hiring a Shift Leader to guide daily operations and drive guest satisfaction. You will lead shifts, coach team members, manage product prep and cash handling, and ensure a safe, clean, and welcoming café environment.

The role requires 18+ years of age, flexible availability, and ability to lift up to 50 pounds. Competitive hourly pay and growth opportunities are offered in a fast-paced, community-focused setting.

Qualifications

• At least 18 years of age.
• Flexible availability including different days/times.
• Experience in a leadership role preferred.
• Must be able to lift up to 50 pounds.

Responsibilities

• Lead shifts with a focus on brand standards, guest experience, and cleanliness.
• Coordinate on-floor activities and delegate tasks to keep the shift moving.
• Maintain SOPs, cash handling, and store safety during the shift.
• Coach and train team members in role responsibilities and product knowledge.
• Ensure smooth hand-offs between shifts and accurate inventory control.

Skills

Leadership

Team supervision

Customer service

Communication

Education

High school diploma or GED

Job description

At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD ! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS ! It’s that simple. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd! Apply today and be part of the ‘Bou Crew!Position Overview: The Shift Leader is responsible for the overall leadership and direction of the coffeehouse in partnership with the General Manager or the Assistant General Manager. The Shift Leader makes sure the team has a clear understanding of brand standards, expectations, products, cleanliness, new directives, and Guest connections during the shift. Core ResponsibilitiesDemonstrates mastery of every Team Member responsibility with confidence, enthusiasm, and excellenceLeads shifts with an unwavering commitment to Make Fun Happen — keeping the team engaged, the energy up, and the shift on trackOptimizes product sales while effectively managing waste and maintaining an inviting, well- executed coffeehouse environment.Knows the day's deployment and the roles tied to it, communicating clearly on the floor to keep the shift movingReads the needs of the team, anticipates the shift's competing priorities, and delegates objectives and tasks accordinglyTakes ownership of the current shift and sets up a smooth hand-off for the shift that followsEnsures the team executes standard operating procedures and upholds Caribou's standards for quality, cash handling, and store safety and securityCoaches and trains the team in the moment — on role responsibilities, product knowledge, promotions, and recipe prep, including adjustments for a guest's requestPerforms administrative tasks timely with integrity and follow-through, including bank deposits, inventory, and product ordersActively develops Team Members, providing coaching and feedback in the momentBrings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With LoveOwns the decision-making that comes with being Manager on Duty, staying resilient and calm under pressureLeads with humility, curiosity, and heart — building an inclusive culture on every shift and taking full ownership of their own growth and the impact they have on othersTrains new team members on role responsibilities, product knowledge, and promotional itemsArrives on time for every scheduled shift, prepared and ready to contribute to the team's success.Skills and QualificationsRequired:At least 6 months of experience in a leadership role , or properly trained and approved to take on Shift Leader responsibilitiesTo support the needs of the business and the team, Shift Leaders are expected to maintain flexible availability. While hiring may be based on current scheduling needs, Shift Leaders may be required to work different days, times, or shifts as business and operational needs change.Must be at least 18 years of agePreferred:High school diploma or GED equivalentBenefits:Employee Discount & Free Shift DrinkFlexible scheduleGrowth OpportunitiesTipsAddress: | 2304 College Way , Fergus Falls, Minnesota 56537 |Compensation Range:$12.75 - $21.25 per hour* Starting pay is subject to Local and State Minimum Wage regulations.**Ranges reflect what employer reasonably and in good faith expects to pay for such position.The physical demands for this position are reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical demands may be accomplished with or without reasonable accommodations.The duties of this position may change from time to time. Caribou Coffee reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state or local laws. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.Brand:Caribou Coffee