Shift Leader

Domino's; Ringgold (GA); On-site; USD 17,000 - 25,000; Full time

Job summary

Domino's in Ringgold, GA is seeking an energetic Shift Leader to oversee store operations during shifts. You will lead a team, manage daily tasks, handle customer inquiries, and ensure safety and quality standards.

Ideal candidates will have leadership experience, strong communication, and the ability to work varied hours, including evenings and weekends. Join a collaborative environment focused on service excellence.

Qualifications

• High school diploma or equivalent is required.
• Demonstrated leadership or supervisory experience in a fast-paced environment.
• Strong organizational and time management abilities with multitasking.
• Excellent interpersonal and communication skills.
• Problem-solving and decision-making capabilities.
• Ability to work varied shifts including evenings, weekends, and holidays.
• Cash handling experience and financial accountability.
• Knowledge of inventory management and stock control.
• Conflict resolution and team motivation skills.
• Ability to analyze performance metrics and implement improvements.
• Commitment to safety and compliance.

Responsibilities

• Lead, supervise, and motivate team members during shifts.
• Oversee daily operations ensuring efficiency and quality.
• Monitor inventory levels and communicate stock needs.
• Handle customer inquiries with empathy and professionalism.
• Maintain records including cash handling and sales reports.
• Enforce safety protocols and maintain a clean work area.
• Communicate shift performance and feedback to management.
• Adapt to changing priorities and support team during peak times.
• Model company values and maintain transparent communication.

Skills

Leadership

Time management

Interpersonal communication

Problem solving

Shift flexibility

Cash handling

Inventory management

Conflict resolution

Performance analysis

Safety compliance

Team motivation

Customer service

Education

High school diploma or equivalent

Tools

POS systems

Operational software

Job description

• Job Category Org: Store Assistant Manager

Job Description

We're looking for an energetic and organized Shift Leader to join our team in Ringgold, United States. As a Shift Leader, you'll be the backbone of our operations during your shift, ensuring smooth workflows, maintaining high standards, and leading a dedicated team toward our shared goals. This is an excellent opportunity to develop your leadership skills in a supportive, collaborative environment where your contributions directly impact our success.

• Lead, supervise, and motivate team members during assigned shifts, fostering a positive and inclusive work environment
• Oversee daily operations to ensure efficiency, quality standards, and compliance with company policies and procedures
• Monitor inventory levels, manage stock rotation, and communicate supply needs to management
• Handle customer inquiries and resolve issues with empathy and professionalism, ensuring customer satisfaction
• Maintain accurate records, including cash handling, sales reports, and incident documentation
• Enforce safety protocols and maintain a clean, organized work environment that meets all regulatory standards
• Communicate effectively with management regarding shift performance, challenges, and team feedback
• Demonstrate flexibility by adapting to changing priorities and supporting team members during peak periods
• Model company values and maintain transparent, open communication with all team members

Qualifications

**Required Qualifications:**

• High school diploma or equivalent
• Proven leadership or supervisory experience in a fast-paced environment
• Strong organizational and time management skills with the ability to multitask effectively
• Excellent interpersonal and communication abilities
• Demonstrated problem-solving and decision-making capabilities
• Ability to work varied shifts, including evenings, weekends, and holidays as needed
• Cash handling experience and financial accountability
• Knowledge of inventory management and stock control
• Proficiency in conflict resolution and team motivation
• Ability to analyze performance metrics and implement process improvements
• Commitment to maintaining safety and compliance standards

**Preferred Qualifications:**

• Previous experience in operations management or team leadership roles
• Food safety certification or similar industry-specific training
• Experience with point-of-sale (POS) systems or operational software
• Track record of successfully training and developing team members
• Experience in a customer-facing service environment

Additional Information

At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino’s store owners, 90 % of which started as delivery drivers and pizza makers in our stores!