Shift Leader

Jersey Mike's Ridgewood; Raleigh (NC); Vor Ort; USD 30.000 - 40.000; Vollzeit

Zusammenfassung

Jersey Mike's Ridgewood in Raleigh, North Carolina is looking for a dedicated team member to coach staff and ensure delivery of high-quality food and excellent customer service. Ideal candidates should have a high school diploma, 1 year of experience in quick service restaurants, and a Food Handler certification. This full-time role requires effective communication, multitasking, and leadership skills. Candidates should possess reliable transportation and be ready to work in a fast-paced environment.

Qualifikationen

• 1 year QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification - Food Handler required.
• Reliable transportation necessary.

Aufgaben

• Coach staff to deliver amazing customer service.
• Produce high quality food.
• Maintain cleanliness and sanitation practices.
• Manage and lead a crew of 2 to 5 people.

Kenntnisse

Customer service

Team leadership

Communication

Food safety

Multitasking

Ausbildung

High school degree or equivalent

Jobbeschreibung

Overview

Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant, New Jersey. Jersey Mike's is committed to providing customers with an enjoyable and satisfying experience through amazing subs and unparalleled customer service. We understand that it starts with a winning team of individuals who are fun, personable, diligent, positive, energetic, eager to learn team players who take pride in what they do and who they are.

If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team.

Responsibilities

• Coaching the staff to deliver amazing customer service;
• Producing high quality food;
• Delivering the Jersey Mike’s experience;
• Cash handling;
• Following the Learning Management System Training Program;
• Developing others for career growth;
• Enforcing policies and procedures;
• Participating in local and national marketing initiatives;
• Building sales;
• Maintaining the cleanliness and proper sanitation practices in the establishment;
• Being certified in all four positions of the restaurant;
• Effective communication;
• Having a sense of urgency;

Requirements / Qualifications

• Education: High school degree or equivalent
• Experience: 1 year QSR experience preferred
• Other: Must be 18 years or older to operate the slicer
• Serve Safe Certification - Food Handler
• Must have reliable transportation

Additional duties

• Move or transport up to 50 lbs without assistance (subject to ADA considerations)
• Work 38-40 hours per week
• Have the ability to get to and from work
• Communicate with the GM/AGM/DM of any issues
• Lead by example in quality of food, customer service, and appearance
• Create food consistent with Jersey Mike's high quality standards
• Maintain a noticeably cleaner restaurant than others
• Work in a fast-paced, team-driven atmosphere
• Multitask with a sense of urgency
• Interface with customers to provide an exceptional experience
• Understanding of accountability and integrity
• Key Holder
• Open and close responsibilities for the store
• Know how to bake bread and perform all prep
• Manage and lead a crew of 2 to 5 people
• Proficient in slicing

Compensation

Compensation: To be discussed

This website is not operated by Jersey Mike’s Franchise Systems. Jersey Mike’s restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.