Shift Leader

Catalanocompanies; Pulaski (TN); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Competitive hourly pay

Employee Discount

Employee Referral Bonus

Health, Dental, Vision Benefits

401K / Matching

SNHU Discounted Tuition Program

Job summary

A Dunkin' franchise in Pulaski, Tennessee, is seeking a Shift Leader to support daily operations and ensure guest satisfaction. Responsibilities include multi-tasking, supervising team members, and assisting in training new staff. Candidates must be dependable, have previous restaurant experience, and possess strong leadership skills. This position offers competitive hourly pay, employee discounts, and opportunities for career growth, making it a rewarding job environment.

Qualifications

• Must be 18 years or older.
• Previous experience in restaurant or hospitality preferred.
• Ability to lift up to 50lbs and stand for extended periods.
• Knowledge of restaurant operations and POS functionality.
• Strong leadership and people management skills.
• Ability to prioritize and delegate tasks under pressure.
• Excellent communication and interpersonal skills for customer service.

Responsibilities

• Support daily restaurant operations under management.
• Ensure adherence to company standards and policies.
• Supervise crew members and assist in training.
• Delegate tasks, ensure cleanliness, and assist in food production and cash handling.
• Contribute to 100% guest satisfaction and uphold policies.

Skills

Leadership

Decision-making

Customer Service

Multi-tasking

Communication

Job description

DUNKIN' Shift Leader

APPLY NOW BY TEXTING "Coffee" TO 18442025627 FOR IMMEDIATE CONSIDERATION

Route 65 Management, LLC - Dunkin'/Baskin Robbins

Dunkin’ Shift Leader

Compensation and Benefits:

• Competitive hourly pay, plus tips
• Employee Discount
• Employee Referral Bonus
• Health, Dental, Vision Benefits
• Supplemental Benefits
• 401K / Matching
• SNHU Discounted Tuition Program
• Opportunities for personal career growth within our team

Job Type: Hourly / Full & Part Time

Job Summary

We are seeking positive, experienced individuals to join our team. Shift Leaders are responsible for supporting management in performing the daily operations of the restaurant in accordance with brand and franchise standards, engaging with guests and employees, assuming responsibility for the restaurant as required to provide managerial coverage.

Primary Duties and Responsibilities:

• Opening start time at 4am (or earlier in some restaurant locations)
• Closing 9 pm (or later in some restaurant locations)
• Support the manager in daily operations
• Extremely dependable, punctual; Ability to multi-task with minimal supervision
• Strong decision-making skills
• Focus on 100% Guest Satisfaction
• Ensure team adheres to all company and brand policies, procedures and standards Assist manager in training a dedicated team; provide feedback to management and crew
• Deploy team members appropriately throughout the shift, communicate crew responsibilities
• Provide supervision and perform as a member of the crew in food production, cash handling, guest service, store cleanliness and organization
• Assume assigned management duties as required
• Participation in store level preventative maintenance of all equipment and machines

Requirements

• Must be 18 years of age or older
• Extremely dependable, punctual
• Previous experience in a similar role; Restaurant, hospitality and/or QSR experience (preferred)
• Knowledge of restaurant operations and POS functionality
• Excellent leadership and people management skills
• Ability to prioritize and delegate tasks effectively
• Strong problem-solving skills and the ability to make decisions under pressure
• Be positive, self-motivated with integrity; strong work ethic; ability to multi-task
• Exceptional communication and interpersonal skills to provide the highest level of customer service
• Ability to lift up to 50lbs; Work in repetitive motions and be able to stand for extended periods of time

Company Information

Why DUNKIN'?

Sure, it's the coffee and the tasty baked goods. But more than that, it's the people behind the counter, who make Dunkin' Donuts what it really is, creating a culture and place that isn't the typical fast-food joint. It is the fast-paced, fun- paced world of Dunkin' Donuts.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

You are applying for work with a franchisee of Dunkin’ Donuts not Dunkin’ Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.