Shift Leader

Insomnia Cookies; Philadelphia, City of Norwich (Philadelphia County, NY); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a rapidly growing and reputable company as a Shift Leader, where you will provide exceptional customer service and ensure quality products in a fun, exciting team environment. This role offers the opportunity to support store leadership, maintain operations, and create a safe working atmosphere. With perks like pay-on-demand and paid vacation, this position is perfect for those looking to grow and thrive in their careers. If you have a passion for leadership and customer service, this is the role for you!

Benefits

Pay-on-Demand

Paid Vacation

Sick Time Off

Pet Insurance

Job Stability

Growth Opportunities

Fun Team Environment

Qualifications

• 1+ years in customer service roles, focusing on quality service.
• Strong communication and leadership skills are essential.

Responsibilities

• Provide excellent customer service and quality products.
• Support store leadership and maintain operations during shifts.

Skills

Customer Service

Communication Skills

Time Management

Interpersonal Skills

Detail-Oriented

Leadership

Education

High School Diploma or Equivalent

Tools

Point of Sale Systems

Job description

United States, Pennsylvania, Philadelphia

Check out some of our content videos to learn more!

Who We Are!

Core Values

• Pay-on-Demand (get paid daily for your total shift earnings from the day before, no longer waiting until the end of the week!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth and promotion opportunities
• Work in a fun, exciting team environment

What Will I Do as a Shift Leader?

• Provide excellent customer service and quality products to all guests in our bakeries
• Support store leadership by maintaining operations during your shift, communicating important information, monitoring production efficiency, ensuring team adherence to standards, and assisting in training and coaching team members
• Create a safe, clean working environment for guests and staff, following safe food handling practices
• Manage cash handling and deposits

Desired Skills and Experience:

• At least 1 year of experience in a customer service-focused role
• Experience with Point of Sale systems
• Excellent communication, time management, and interpersonal skills
• Detail-oriented and results-driven
• Ability to lead by example and motivate others
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States
• Must be 18 years or older to be employed

Helping all candidates find great careers is our goal. The information you provide is secure and confidential.

We are now directing you to the original job posting. Please apply directly at the employer’s website.