Shift Leader

Reddoorfoods; Oregon (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player seeks a dynamic Shift Leader to join their team. This role involves leading a passionate crew in a fast-paced environment, ensuring exceptional customer service and maintaining high performance standards. The ideal candidate will have experience in quick service restaurants, a knack for organization, and a positive attitude. You'll be responsible for training team members, managing restaurant areas, and creating a welcoming atmosphere for customers. If you thrive in a high-energy setting and enjoy leading others, this opportunity is perfect for you!

Qualifications

• 6+ months of experience in a high-volume quick service restaurant.
• Ability to supervise and lead a team in a fast-paced environment.

Responsibilities

• Lead the team to ensure efficient workflow and high performance.
• Handle customer concerns and maintain a safe, clean environment.

Skills

Customer Service

Leadership

Organization

Food Safety Knowledge

Ability to Work Under Pressure

Education

High School Diploma or Equivalent

Tools

ServSafe Certification

Job description

Join to apply for the Shift Leader role at Red Door Foods

We are seeking positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer service. If you enjoy working in a fast-paced environment and have leadership qualities, we would love to hear from you!

Job Functions

1. Represent the Dairy Queen brand professionally and enthusiastically
2. Greet and welcome fans warmly
3. Exceed fan expectations with timely, quality service
4. Assist in managing restaurant areas during shifts
5. Lead the team to high performance, ensuring efficient workflow
6. Support training and coaching of crew members
7. Maintain organization and staffing levels
8. Create a safe, clean, and inviting environment
9. Handle customer concerns calmly and effectively
10. Work cooperatively with management and team members
11. Model high performance standards
12. Perform additional duties as assigned

Requirements

• At least 6 months of high-volume quick service restaurant experience
• High School diploma or equivalent
• Ability to supervise in a fast-paced setting
• Knowledge of safe food handling practices
• ServSafe certification
• Highly organized and detail-oriented
• Ability to work under pressure with a positive attitude
• Ability to stand for entire shift and lift up to 50 pounds
• Good manners, hygiene, and punctuality
• Maintain a positive attitude and have fun!