Shift Leader

Papa John's International , Inc.

North Carolina

On-site

USD 13,776 - 22,041

Part time

14 days+

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Benefits offered by this job

Food Discounts
Paid Time Off
Flexible Hours
Training Program
401K Program
Opportunity for Advancement

Job summary

Papa John's International, Inc. is seeking a Shift Leader in North Carolina who will supervise shifts and ensure the delivery of high-quality products and customer service. Key responsibilities include managing operations, ensuring compliance with company policies, and meeting profit goals. Ideal candidates should have restaurant shift lead experience, food safety certification, and be able to lift up to 50 lbs. Benefits include food discounts, paid time off, and training programs.

Qualifications

  • High School diploma or GED preferred.
  • Serv-Safe/Local or State Food Service Certification preferred.
  • Previous restaurant shift lead experience preferred.
  • Ability to lift up to 50 lbs.

Responsibilities

  • Supervises shifts and ensures high-quality products and customer service.
  • Adheres to guidelines and executes all company policies.
  • Ensures adequate shift coverage and maintains product quality.
  • Contributes to profit goals and manages inventory levels.

Skills

Fast-Paced Experience
Advanced Knowledge of Cash Registers/Money Handling
Food Safety

Education

High School diploma or GED preferred
Serv-Safe/Local or State Food Service Certification preferred
Previous restaurant shift lead experience preferred

Job description

**Pay is $10-16/hour based on location, volume of sales & experience.**

BENEFITS
  • Food Discounts
  • Paid Time Off
  • Flexible Hours
  • Training Program
  • 401K Program
  • Opportunity for Advancement – YOU have the potential to one day become a Franchisee!
  • Along with a competitive paycheck you will work in a fun, nurturing environment where you will learn valuable business and personal skills
Shift Leader

The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices.

Responsibilities
  • Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Company’s product goal. Commits to meeting the needs and expectations of the restaurant’s customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.
  • Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.
  • Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management.
  • Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss.
Key Ingredients
  • High School diploma or GED preferred.
  • Serv-Safe/Local or State Food Service Certification preferred
  • Previous restaurant shift lead experience preferred
  • Ability to lift up to 50 lbs
  • Fast-Paced Experience
  • Advanced Knowledge of Cash Registers/ Money Handling
  • Food Safety
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