Shift Leader

Workstream; Middle Township (NJ); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Free staff meals

Additional employee discounts

Internal career growth opportunities

Job summary

Wingstop is seeking a Shift Leader in Middle Township, NJ. The role includes supervising shift operations, training crew members, and ensuring food safety and cleanliness. The ideal candidate will provide exceptional customer service and manage a motivated team. Additional benefits include free staff meals and employee discounts. This position offers opportunities for career growth in a fast-paced environment.

Qualifications

• Must be able to supervise staff and ensure food safety.
• Experience working in a fast-paced environment is preferred.
• Ability to train new crew members effectively.

Responsibilities

• Supervise shift operations and maintain company standards.
• Manage and motivate crew members during the shift.
• Ensure outstanding service and cleanliness throughout.

Skills

Exceptional customer service

Inventory control

Staff supervision

Job description

Wingstop’s mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand‑cut seasoned fries, and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.

Here is what we can offer you:

• Free staff meals!
• Additional employee discounts
• Internal career growth opportunities

We are looking for excellent shift leaders to supervise the operations of a shift to ensure that food safety, product preparation, cleanliness, and company standards are maintained. This includes working a cashier or cook position while supervising staff. Exceptional customer service is a major.

• Performs all tasks and responsibilities of a Wingstop crew member.
• Ensure that each Guest receives outstanding service by providing a Guest‑friendly environment. That includes greeting and acknowledging every Guest, maintaining outstanding standards, solid product knowledge, and all other components of Guest Service.
• Trains newer or less experienced crew members in their tasks and responsibilities.
• Practices inventory control standards.
• Store policies are being followed by all staff members.
• Ensure appropriate cleanliness, sanitation, safety, and staffing standards are maintained.
• Open and/or close the Restaurant and meet required work hours.
• Manage and motivate the crew members.
• Ensure breaks are coordinated effectively and quickly.
• Assemble and package orders according to the Wingstop standard.
• Assist all other positions when necessary.
• Assist in keeping the kitchen & dining room clean throughout the shift.
• Ensure that all crew members are always health safety conscious.
• Resolve customer issues with efficiency and a good attitude.
• Be sure the store is clean at closing. All equipment is accounted for and put back, trash is covered and packed neatly, floors are swept and mopped, and all other daily closing procedures are being followed.

Additional Duties:

• Promote the Wingstop Brand and uphold the mandatory operating requirements including QSC requirements.
• Enforce the Wingstop uniform and jewelry policy.
• Ensure that each guest has a positive, long‑lasting impression of the Wingstop experience.
• Cash is controlled and maintained, any voids or refunds are accounted for.
• Daily and weekly cleaning tasks are being met.
• Orders quote times are being met and adjusted for peak business hours.
• Overtime for the crew is to be avoided unless it is an emergency and approved by the general manager.
• Kitchen is well manned and organized for each position during peak periods.

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

3201 Rte 9 S, Middle Township, NJ, 08242