Shift Leader

Dunkin' | Milwaukee Coffee Hospitality; Menomonee Falls (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Team-oriented environment

Growth opportunities

Job summary

Dunkin' franchisee in Menomonee Falls, WI is seeking a Shift Leader to coach Crew Members, execute Brand standards, and deliver a great guest experience during each shift.

The role focuses on setting goals, assigning tasks, and motivating the team while celebrating successes and providing timely feedback to improve performance.

Qualifications

• Coaches Crew Members to meet Brand standards.
• Delivers great guest experiences.
• Sets shift goals and assigns tasks.
• Provides timely feedback and motivates team.

Responsibilities

• Lead shift operations and supervise crew.
• Ensure adherence to Dunkin brand standards.
• Train and mentor new staff.
• Resolve guest concerns promptly.

Skills

Coaching

Leadership

Customer service

Team motivation

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard