Shift Leader

Homebase, Inc.; Matthews (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Plato's Closet Matthews is seeking a dynamic Shift Lead to guide a fast-paced retail team in Matthews, NC. You will lead by example, oversee daily operations, and resolve customer inquiries with professionalism.

The role emphasizes teamwork, communication, and maintaining a fresh, well-stocked store environment to meet sales goals. The ideal candidate has at least one year in a leadership role, strong interpersonal skills, and a proactive mindset.

Qualifications

• At least 1 year of leadership or supervisory experience.
• Strong communication and interpersonal skills.
• Proactive problem-solving mindset.
• Passion for fashion and current trends a plus.

Responsibilities

• Lead by example to deliver exceptional customer service.
• Oversee daily store operations, including opening/closing and cash handling.
• Address customer inquiries and resolve issues professionally.
• Collaborate with store management to meet sales goals and keep a stocked store.
• Ensure the store is clean, organized, and up-to-date with trends.

Skills

Leadership experience

Communication skills

Problem-solving

Fashion knowledge

Job description

Lead the Way as a Shift Lead at Plato's Closet Matthews!

Are you a natural leader with a passion for fashion and a knack for keeping things running smoothly? Plato's Closet Matthews is looking for enthusiastic and reliable Shift Leads to join our team in Matthews, NC! If you have at least one year of experience in a leadership role and love working in a fast-paced, customer-focused environment, this could be the perfect opportunity for you.

What You'll Be Doing

As a Shift Lead, you'll play a vital role in ensuring the success of our store. Here's what your day-to-day will look like:

• Lead by Example: Support and motivate the team to deliver exceptional customer service and maintain a positive shopping experience.
• Oversee Operations: Manage daily store activities, including opening and closing procedures, cash handling, and ensuring the store runs smoothly during your shift.
• Problem-Solving Pro: Address customer inquiries and resolve any issues that arise with professionalism and care.
• Team Collaboration: Work closely with the store management team to meet sales goals and maintain a well-organized store environment.
• Maintain Standards: Ensure the store is clean, organized, and fully stocked with the latest trends.

What We're Looking For

We're searching for someone who brings energy, enthusiasm, and leadership to the table. To succeed in this role, you'll need:

• At least 1 year of experience in a leadership or supervisory role.
• Strong communication and interpersonal skills to connect with both customers and team members.
• A proactive, problem-solving mindset and the ability to think on your feet.
• A passion for fashion and knowledge of current trends is a plus!

Why Join Plato's Closet Matthews?

At Plato's Closet Matthews, we pride ourselves on creating a welcoming and inclusive environment for both our customers and our team. As a Shift Lead, you'll have the opportunity to grow your leadership skills while working in a fun, fast-paced retail setting. We value teamwork, creativity, and a commitment to providing the best possible experience for everyone who walks through our doors.