Shift Leader

RJC LLC; Lumberton (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Flexible schedule

Career advancement

Employee discount

Uniform provided

Employee benefits

Job summary

A local restaurant franchise in Lumberton is hiring Shift Leaders to oversee restaurant operations and enhance Guest satisfaction. In this role, you will lead Team Members, manage inventory, and ensure compliance with company policies. Ideal candidates will be motivated individuals ready to work flexible shifts and drive team performance to meet high service standards. Strong leadership and operational skills are essential for success in this fast-paced environment.

Qualifications

• Motivates Team Members to improve Guest satisfaction.
• Complies with government regulations and company policies.
• Flexible to work evenings, weekends, and holidays.

Responsibilities

• Responsible for restaurant operations during assigned shifts.
• Provides direction to Team Members.
• Ensures compliance with company standards.

Skills

Team leadership

Guest service

Operational management

Conflict resolution

Time management

Job description

Come join OUR Denny's TEAM!

Now Hiring Shift Leaders

We are looking for Shift Leaders to lead our Team!

Whether you are looking for a Career or just some extra cash we are open to that!

What's in it for you:

• Competitive pay
• Flexible schedule
• Career advancement - we always promote within -
• Employee discount
• Uniform Provided
• Employee Benefits

Shift Leader

As the Shift Leader, you are responsible to improve Guest satisfaction through financial controls, operations, the direction of Team Members, and compliance within the scope of an assigned shift. The Shift Leader has full accountability for restaurant operations during assigned shift when management is not present. This position operates under the direct management of the General Manager and helps lead the restaurant team. This position interacts with Team Members, restaurant management, outside vendors, members of the field operations team, and Guests.

RESPONSIBILITIES

· Responsible for restaurant operations (labor, inventory variance) during assigned shifts.

· Provides production direction to Team Members concisely

· Sets an example for Team Members by working hard to implement shift plan and ensure swift and smooth production

· Delegates in a way that encourages teamwork during a shift to ensure that the restaurant operations comply with Company standards

· Motivates Team Members to exceed Guest expectations with food and friendly service in clean surroundings

· Works with team to act on Guest feedback and resolve complaints in a timely, friendly, and professional

· Complies with the requirements of government regulations, Market Policy, food safety, Security Policy, operations, and policies and procedures relating to all activities in the restaurant during the shift

· Takes initiative to immediately report violations of safety, sanitation, security, and other company policies to restaurant management and perform short-term solutions

· Motivates Team Members to comply with loss control procedures and to maintain a safe and secure environment for customers and other Team Members

· Completes checklists and procedures for cash reporting, inventory control, and scheduling during shift

· May perform essential functions and duties listed in the restaurant Team Member job description

· Flexible to work evenings, weekends, and holidays.

· Prompt and regular attendance on assigned shifts

We are always looking for motivated individuals who share our passion.

This job description is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position.

Denny's or the franchise owner may amend, change, or modify the responsibilities and duties of this position to meet business needs, as necessary.

This job description does not constitute a contract for employment and may be changed at the discretion of Denny's or the franchise owner with or without notice.