Shift Leader

Captain D's; Knoxville (TN); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Competitive Pay

Quarterly Bonuses

Vacation & Sick Pay

Free Meals

Health Benefits

401(k)

EAP

Referral Bonuses

Leadership Growth

Paid Training

Professional Development

Job summary

Captain D’s in Knoxville, TN is seeking a Shift Leader to guide the team and deliver an exceptional guest experience. You’ll supervise daily operations, train staff, and uphold brand standards in a fast-paced environment. You’ll lead by example, stay guest-focused, and help the restaurant grow.

This role offers career growth, paid training, and bonuses based on performance. Variable hours including weekends; benefits include health, 401(k), EAP, and paid time off.

Qualifications

• Must be at least 18 years old.
• Background check completed.
• Ability to lift up to 50 pounds and stand for long periods.
• Excels in a fast-paced team environment.

Responsibilities

• Lead team to deliver great guest experiences.
• Manage daily shift operations and service standards.
• Train and develop staff to improve performance.
• Ensure compliance with brand and safety standards.

Skills

Guest service

Leadership

Teamwork

Job description

At Captain D’s, our people are everything. We’ve built a culture that empowers and grows talent—because when our team thrives, so do we.

As a Shift Leader, you're the face of the brand—leading the team and ensuring every guest enjoys an exceptional experience.

Estimated time from apply to start: 8-15 days

What We Offer

• Competitive Pay
• Quarterly Bonuses – earn extra for performance
• Vacation and Sick Pay - enjoy your time and recharge
• Free Meals – enjoy your favorites while on duty
• Dynamic Work Environment – fast-paced, team-driven culture
• Health Benefits – medical, dental, vision, FSA, and 401(k)
• Low-Cost Prescription Medications – affordable access to care
• PerkSpot Savings – exclusive local deals and discounts
• Employee Assistance Program (EAP) – mental health and wellness support
• Free Legal Assistance – through Rocket Lawyer
• Referral Bonuses – bring great people, earn rewards
• Leadership Growth – most of our senior leaders started as managers
• Paid Training – we invest in your success
• Professional Development – grow your skills and career

What We’re Looking For

• Guest-focused and approachable – you lead by example in delivering great service
• Driven to grow – eager to learn and develop as a leader
• Team-Oriented – thrive in fast-paced environments and bring out the best in others

Requirements

• Must be at least 18 years old
• Completion of a background check

Physical/Mental Requirements

• Continuous use of speech, hearing, vision, and manual dexterity
• Frequent standing, walking, reaching, bending, and lifting up to 50 pounds
• Ability to perform repetitive movements for extended periods
• Occasionally use taste, smell, and far vision; works around chemicals and on uneven surfaces; may use a step stool/ladder

Work Conditions/Hours

• Variable days and hours, including weekends, evenings, and holidays
• Standard restaurant environment with exposure to extreme conditions

Career Growth:

We offer career opportunities and promote from within. The sky is the limit! 75% of our General Managers were promoted from within!

Captain D’s is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all.