Shift Leader

Taco Cabana; Kingwood (WV); On-site; USD 30,000 - 40,000; Full time

Job summary

Taco Cabana is looking for a Shift Leader in Kingwood, West Virginia, to assist the management team in achieving operational goals. In this leadership role, you will supervise hourly team members and ensure top-quality guest service.

The ideal candidate should have restaurant experience, strong customer service skills, and be capable of training team members. Responsibilities also include supporting operations and maintaining cleanliness of the restaurant.

Qualifications

• Must have at least 6 months of restaurant experience.
• Ability to perceive and react to the needs of others.
• Must pass Shift/Team Leader training and be certified.

Responsibilities

• Directs and supervises restaurant hourly team members on assigned shift.
• Utilize training tools to provide team members with training.
• Assists management in maintaining restaurant equipment.

Skills

Customer service skills

Written and oral communication skills

Basic mathematical skills

Education

High school diploma or GED equivalent

Tools

Computer

Cash register

Job description

Shift Leader

Assist the management team in achieving restaurant operational goals, annual sales, and profit plan. Responsible for the same duties as hourly employees, but in a leadership capacity by performing some of the same duties as the Assistant Manager, with the exception of the hiring and termination of team members.

Responsibilities

• Directs and supervises restaurant hourly team members on assigned shift to ensure product quality, operational efficiency, and optimum guest service.
• Assists in planning and supervising completion of all job task assignments and ensures adherence with safety, food safety, sanitation and security procedures.
• Utilize all company-training tools to provide hourly team members with training in all aspects of the restaurant operation.
• Assist the management team in maintaining restaurant equipment and facility per company guidelines; contacts General Manager to inform about needed repairs to equipment in restaurant.
• Performs regular administrative tasks including: Register and safe audits, deposit of company funds, proper accounting of restaurant funds, reporting of all guest and employee accidents. Investigates, resolves and responds to guest complaints.
• Attend regularly scheduled store, market and company meetings, training sessions and stay current with all federal, state and local certifications (alcohol, food safety, etc.).
• Recommend disciplinary action for hourly team members.
• Monitors the interior/exterior cleanliness of the restaurant at all times and initiates clean‑up as needed.
• Performs other related activities in accordance with policies and procedures as assigned by management.

Qualifications

• At least 6 months restaurant experience.
• Must have good customer service skills and be able to perceive and react to the needs of others.
• Must have good written and oral communication skills.
• Ability to read company instructions, orders on screen/receipts and written materials.
• Ability to operate cash register, basic mathematical skills.
• High school diploma or GED equivalent required.
• Must pass Shift/Team Leader training and be certified.

Equal Opportunity Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee frequently is required to use hands to handle or feel, and also to reach with hands and arms. The employee is occasionally required to stand and walk.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Temperature controlled restaurant.
• The noise level in the work environment is low to moderate.

Equipment Used

Computer, calculator, printer, phone.