Shift Leader

Arby's, Inc.; Jesup (IA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company that values enthusiasm and teamwork! As a Shift Leader, you'll inspire smiles and deliver delightful experiences to guests by managing restaurant operations and ensuring exceptional service. With a focus on quality and hospitality, this role offers the chance to develop your leadership skills in a dynamic environment. If you're passionate about food and providing memorable experiences, this opportunity is perfect for you. Be part of a team that celebrates the art of Meatcraft while enjoying a supportive workplace that recognizes your contributions.

Qualifications

• Ability to manage restaurant operations and staff effectively.
• Strong communication skills for guest and team interactions.

Responsibilities

• Assist GM and AM in managing overall restaurant operations.
• Ensure guest service, product quality, and cleanliness standards.

Skills

Customer Service

Communication Skills

Team Collaboration

Operational Management

Education

High School Diploma

Job description

It starts with you.

You bring the enthusiasm, passion, and desire to delight each guest. Our restaurant teams take pride in collaborating and achieving more together because they understand that each individual is an important part of the recipe for success. Every one of our team members takes pride in the product, service, and experience they provide. Of course, we reward and recognize this performance on an ongoing basis.

How do you Inspire Smiles through Delicious experiences?

It starts from the moment the guest walks in the door, making them feel warm, welcomed, and refreshed. You then proceed to delight them by providing exceptional hospitality, treating them like a guest in your home. Attentive service is just the beginning. We’re passionate about our food and providing an exceptional experience by serving, refreshing, and delighting each and every guest.

Candidates should exhibit the following behaviors:

The Shift Leader runs shifts at an Arby's restaurant and is responsible for assisting the General Manager (GM) and Assistant Manager (AM) in managing the overall operations of the unit. Responsibilities include staffing, training, record keeping, guest service, product quality, cleanliness, safety, regulatory compliance, and maintaining performance on all financial and operational measures. Shift Leaders typically work 10-hour shifts, standing most of the time. The position requires the ability to lift 25 to 40 pounds and involves pushing, pulling, stretching, reaching, bending, and continuous use of fingers and wrists. A Shift Leader must communicate effectively and professionally, both verbally and in writing, with employees, supervisors, guests, and vendors. They must also accurately complete manual and computer-based bookkeeping, paperwork, and other records, and monitor and maintain quality, service, cleanliness, and safety standards.

Company Introduction

The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences. Arby's delivers on its purpose by celebrating the art of Meatcraft with high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes.
Arby's Fast Crafted restaurant services combine quick-serve speed with the quality and care of fast-casual. Arby’s is part of the Inspire Brands family of restaurants.