Shift Leader

Bagel-Brands; Houston (TX); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Flexible schedule

Paid time off after 90 days

401K with company match

Employee Assistance Program

Life coaching webinars

Job summary

Bagel Brands is seeking a Shift Leader in Houston, TX to guide daily operations and ensure a warm guest experience. You will supervise the team, maintain store standards, and support the General Manager with shift execution.

The role emphasizes coaching, reliability, and a strong customer focus, with early hours and weekend shifts commonly required. A ServSafe certificate is preferred and will aid in maintaining safety and quality.

Qualifications

• Experience in a fast-paced restaurant environment.
• Ability to coach and motivate team members.
• Strong customer-service orientation.
• Flexible schedule including early hours and weekends.

Responsibilities

• Lead shift and ensure guest satisfaction.
• Open and close the store with minimal supervision.
• Train and mentor team; monitor food safety and cleanliness.
• Assist GM in daily operations.

Skills

Team leadership

Guest service

Communication

Time management

Education

High school diploma or equivalent

Tools

ServSafe Certification

Job description

Brand:Bagel BrandsAt Bagel Brands (Einstein Bros. Bagels, Bruegger’s Bagels & Noah’s NY Bagels) we believe in the bagel and how it has the unique ability to bring people together. Our team has a standard set of values and behaviors that allow us to spread a little more joy and happiness in the world. They let us laugh, smile, and enjoy each other’s company a little more. These are the behaviors that guide how we work, how we treat each other, and how we treat our guests. We believe that there is no better way to make someone’s day than with a warm, fresh-baked bagel and a heart-felt good morning.We are looking for a Shift Leader!Our Shift Leaders are like the cream cheese on the bagel. The bagel is delicious on its own, but the cream cheese adds a LOT of flavor and helps hold it all together!What’s a day in the life of a Shift Leader?Our Shift Leaders collaborate directly with the General Manager to help motivate the team to deliver a great guest experience. We empower Shift Leaders to take charge and set the morale and tone of the team. They provide feedback and coach team members when needed. Shift Leaders open and close the store with little to no supervision. Our teams take pride in ensuring the quality of the food and beverages we serve; and by keeping a safe and clean store environment. As a Shift Leader, you will have the opportunity to rise like one of our bagels and grow your career. Many of our General Managers started as Shift Leaders and Team Members! Why would you want to work anywhere else? If this sounds like a place where you would love coming, making peoples’ mornings, we’d love to hear from you.What’s in it for you:Flexible schedulePaid time off after 90-days of employment!**You will never have to work past 3PM (Yep, you read that right! NO EVENINGS & NO NIGHTS!)Competitive pay, plus cash and credit card tips*Employee Assistance Program – FREE therapy, financial advising, legal advice, etc.Learn To Live – FREE online life coaching, webinars, to help with stress, anxiety, and more401K with company match!What we are looking for:High school diploma or equivalentMust be 18 years or olderMust be able to work varied hours/days as business dictates including early hours (as early as 3am depending on the restaurant) and weekendsMust be able to pass background check as applicable with local, state, and federal lawMust be in possession of, or able to acquire, a ServSafe Certification prior to completion of leadership trainingPossession of a current, valid, state issued driver’s license (always preferred but only required at specific locations) and meet the driving qualifications as required by Company policy*Tip eligibility subject to state regulations.**Additional benefits eligibility is subject to position guidelines at time of hire.Address: | 8552 Hwy 6 N Ste 300, Houston, Texas 77095 |The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.The duties of this position may change from time to time. Coffee & Bagel Brands reserve the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.Bagel Brands is committed to providing equal employment opportunity, and fair treatment in employment without regard to race, ethnicity, color, religion, gender/gender identity or expression, sexual orientation, age, national origin or ancestry, physical or mental disability, military status or any other basis in protected by applicable federal, state and local law. Bagel Brands makes employment decisions based solely on qualifications for the position.