Shift Leader

Hardee's; Franklin (TN); On-site; USD 35,000 - 50,000; Full time

Job summary

A fast-food restaurant chain is seeking individuals with strong restaurant management experience. Key responsibilities include providing excellent customer service, maximizing sales, and supporting team members. Applicants must have a High School Diploma and 2-3 years in a restaurant setting, showcasing strong skills in planning, team building, and problem solving. Qualified candidates will thrive in a fast-paced environment and should be able to lift 50-75 lbs comfortably.

Qualifications

• 2-3 years of experience in restaurant management.
• Strong analytical and organizational skills.
• Ability to troubleshoot cash handling problems.

Responsibilities

• Provide quality product and customer service.
• Support management to maximize sales and minimize costs.
• Attend training to stay current on industry trends.

Skills

Planning

Time management

Team building

Problem solving

Analytical skills

Organizational skills

Education

High School Diploma or GED

Job description

ESSENTIAL FUNCTIONS

• Consistently provides a quality product and customer service experience that delivers total customer satisfaction
• Strives to improve the skills and performance of all Crew Persons
• Supports efforts to maximize sales and profits and minimize controllable costs by assisting management and leading work shift activities
• Complies with all Company policies and procedures regarding business and personnel practices
• Models and encourages Company shared values
• Demonstrates oral and written communication skills; communicates effectively with various contacts (internal and external)
• Attends training to remain current on industry trends
• Participates in company meetings, webinars and conference calls
• Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements

POSITION QUALIFICATIONS/CORE COMPETENCIES

• Must possess approximately two (2) to three (3) years of any combination of experience and/or education that demonstrates a commanding knowledge of restaurant management
• High School Diploma/General Equivalency Diploma (GED) required
• Must have excellent planning and time management skills
• Must have team building skills
• Must have investigative and problem solving skills
• Must have ability to troubleshoot cash handling problems
• Must have reliable personal transportation, a valid driver’s license and proof of insurance
• Must have a telephone or other reliable method of communicating with the restaurant. Must be accessible to meet the restaurant’s needs and maintains an open door policy
• Must display strong analytical and organizational skills and have the ability to identify and implement process improvement strategies with positive business results

WORK ENVIRONMENT

• Fast paced environment working with kitchen equipment in tight quarters

PHYSICAL DEMANDS

• Stand for long periods of time
• Bend and stoop
• Work around heat
• Able to lift 50 – 75 lbs. comfortably
• Work with various cleaning products

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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