Shift Leader

Workstream; Espanola (NM); On-site; USD 26,000 - 38,000; Full time

Job summary

Denny's in Espanola, NM is seeking a Unit Aide/Operations lead to supervise restaurant activities when the Manager is absent. This temporary role supports our goal of full management coverage and may become permanent as staffing needs change.

Responsibilities include coordinating daily operations, ensuring safety and compliance, guest service, and performing routine duties such as cash handling and training completion. You must be able to work irregular hours and lift up to 50 lbs.

Qualifications

• Above standard verbal and written skills.
• Above standard communication and supervisory skills.
• Good organizational skills
• Guest oriented personality
• Knowledge of all facets of restaurant operations.
• Ability to function under stress during peak hours of operation.
• Excellent physical condition due to walking, standing, lifting, bending and extreme temperature variances that accompany the job.
• Simple math skills required.
• Flexibility and ability to manage change and fill positions as needed.
• Knowledge of all job codes.
• Must meet any State, County or Municipal regulation pertaining to health risk concerns about food handling.
• Must adhere to all Denny’s policies.Must complete all video training,anti-discrimination & anti-harassment training and comply with Denny’s nondiscrimination policies.

Responsibilities

• Coordinate and oversee restaurant operations when management is not present.
• Ability to adhere to security measures.
• Must adhere to all Denny’s policies and procedures.
• Oversee standard compliance and safety practices at all times.
• Complete assigned office duties such as guest check validation, timely drawer changes and balancing as well as ensuring that readings are taken.
• Ensures that all menu items are prepared, portioned and presented properly in a clean, safe and sanitary manner according to all established procedures, performance standards and specifications.
• Must complete all training courses.
• When manager is not present; if there is an absence of any job code must personally fill any position or assign someone to fill position.
• Embodies and promotes Denny’s Inc. and Franchise company values.
• Added duties as assigned by Manager and General Manager.

Skills

Verbal skills

Written skills

Communication

Supervisory skills

Organizational skills

Guest oriented

Stress management

Math skills

Adaptability

Knowledge of restaurant ops

Policy compliance

Training completion

Job description

JOB SUMMARY

This person will be responsible for overseeing restaurant activities in the absence of a Manager.This position may only be temporary, since our goal is to be fully staffed with managers in each unit.The length of time in this position depends on the need of each restaurant.

JOB FUNCTIONS/RESPONSIBILITIES

• Coordinate and oversee restaurant operations when management is not present.
• Ability to adhere to security measures.
• Must adhere to all Denny’s policies and procedures.
• Oversee standard compliance and safety practices at all times.
• Complete assigned office duties such as guest check validation, timely drawer changes and balancing as well as ensuring that readings are taken.
• Ensures that all menu items are prepared, portioned and presented properly in a clean, safe and sanitary manner according to all established procedures, performance standards and specifications.
• Must complete all training courses.
• When manager is not present; if there is an absence of any job code must personally fill any position or assign someone to fill position.
• Embodies and promotes Denny’s Inc. and Franchise company values.
• Added duties as assigned by Manager and General Manager.

PHYSICAL REQUIREMENTS

• Extensive standing without breaks
• Exposure to heat, steam, smoke, cold
• Reaching heights of approximately 6 feet and depths of 21/2 to 3 feet
• Must have high level of mobility/flexibility
• Must be able to fit through openings 30” wide
• Must be able to work irregular hours and under heavy pressure/stress
• Bending, reaching, walking
• Communicating with customers
• Must be able to work computer and have good phone skills
• Operating cash register
• Carrying trays of food products
• Must be able to lift up to 50lbs. weighing about 20 pounds for distances up to 30 feet

QUALIFICATIONS STANDARDS

• Above standard verbal and written skills.
• Above standard communication and supervisory skills.
• Good organizational skills
• Guest oriented personality
• Knowledge of all facets of restaurant operations.
• Ability to function under stress during peak hours of operation.
• Excellent physical condition due to walking, standing, lifting, bending and extreme temperature variances that accompany the job.
• Simple math skills required.
• Flexibility and ability to manage change and fill positions as needed.
• Knowledge of all job codes.
• Must meet any State, County or Municipal regulation pertaining to health risk concerns about food handling.
• Must adhere to all Denny’s policies.Must complete all video training,anti-discrimination & anti-harassment training and comply with Denny’s nondiscrimination policies.

All employees applying for Unit Aide, Manager or Office staff position must comply with our Drug Free Workplace policy and complete a drug screen.

The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is a logical assignment to the position.

This position will include any and all (various) duties assigned to ensure the proper functioning of operations in the department/area.

We are a Franchise with the Denny's Brand, in Espanola , NM. Our teams' are driven to Provide our guests with the best possible dining experience with food, service, and cleanliness all in a pleasant atmosphere. We are team focused, we support each other to achieve personal, professional and business success.