Shift Leader

Insomnia Cookies; Dayton (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic and rapidly growing company as a Shift Leader, where you will lead a team in providing exceptional customer service and quality products. This role involves hands-on leadership, ensuring smooth operations during your shift, and fostering a fun and exciting team environment. With opportunities for growth and promotion, you'll play a vital role in creating a productive and enjoyable experience for both customers and staff. If you're ready to take the next step in your career and make a difference, this position is for you!

Benefits

Paid Vacation

Sick Time Off

Pet Insurance

Job Stability

Growth Opportunities

Fun Team Environment

Qualifications

• 1+ years in a customer service role with leadership responsibilities.
• Proficient in cash handling and maintaining operational standards.

Responsibilities

• Lead and motivate team members to provide excellent customer service.
• Maintain a safe and clean environment while ensuring operational efficiency.

Skills

Customer Service Experience

Point of Sale Systems

Communication Skills

Time Management

Interpersonal Skills

Detail-Oriented

Leadership

Ability to Lift 40 lbs

Education

High School Diploma or Equivalent

Tools

Point of Sale Systems

Job description

As a Shift Leader at our Dayton University store located at 6 Oakwood Avenue, you are the captain of our bakery during your shift! You understand what it takes to "Own the Night" by predicting the flow of business and leading a successful shift. Your hands-on leadership includes building orders, suggestive selling, baking, and interacting with customers. You will also take pride in knowing that your leadership as an Insomniac contributes to a productive and enjoyable night for your store!

Check out some of our content videos to learn more!

Who We Are!

Core Values

• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth and promotion opportunities
• A fun, exciting team environment

What Will I Do as a Shift Leader?

• Provide excellent customer service and quality products to all guests during their visit
• Support store leadership by maintaining operations during your shift, communicating relevant information, monitoring production efficiency, ensuring team adherence to standards, and assisting in training and coaching team members
• Maintain a safe, clean environment for guests and staff, following safe food handling practices
• Manage cash handling and deposits

Desired Skills/Experience:

• At least 1 year of experience in a customer service role
• Experience with Point of Sale systems
• Excellent communication, time management, and interpersonal skills
• Detail-oriented and results-driven
• Ability to lead by example and motivate others
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States
• Must be 18 years or older

About us:

Our goal is to help all candidates find great careers. Your information is secure and confidential.

We encourage you to apply directly at the employer’s website for this position.