Shift Leader

CKW Pizza, LLC; Colorado Springs (CO); On-site; USD 17,000 - 22,000; Full time

Job summary

CKW Pizza, LLC is seeking a store team member responsible for managing inventory, processing orders both by phone and in person, and maintaining daily paperwork and cleanliness. The role emphasizes accuracy in monetary transactions, strong communication, and reliable attendance during shifts.

The position requires handling customer orders, stocking ingredients, and ensuring adherence to policies and procedures to deliver quality service.

Qualifications

• Stock ingredients and manage inventory
• Receive and process telephone orders
• Take inventory and complete paperwork
• Clean equipment and facility daily
• Communicate effectively with customers and co-workers to process orders

Responsibilities

• Manage cost controls and cash handling during shift
• Provide great customer service and maintain attendance and punctuality
• Ensure store cleanliness and adherence to standards
• Enter orders using computer or touch screen

Skills

Communication Skills

Verbal & Written Communication

Job description

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.
In addition: staffing, paperwork, cost controls, cash control, food management, work to a schedule, perfect image and adherence to standards, great customer service, attendance & punctuality, transportation to/from work, store cleanliness, marketing, profitability.

QUALIFICATIONS

General job duties for all store team members

• Stock ingredients from delivery area to storage, work area, walk-in cooler.


• Receive and process telephone orders.


• Take inventory and complete associated paperwork.


• Clean equipment and facility approximately daily.


• Communication Skills


• Ability to comprehend and give correct written instructions.


• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).


• Must be able to make correct monetary change.


• Verbal, writing, and telephone skills to take and process orders.


• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.


• Ability to enter orders using a computer keyboard or touch screen.