Shift Leader

Einstein Bros; City of Rochester (NY); On-site; USD 20,000 - 30,000; Full time

Benefits offered by this job

Flexible schedule

Paid time off after 90-days of employ-

No evenings & no nights

Competitive pay with tips

Employee Assistance Program

Life coaching resources

401K with company match

Job summary

Bruegger’s Bagels in Rochester is seeking a Shift Leader to partner with the General Manager in guiding a busy team and ensuring guest satisfaction. You will coach colleagues, monitor service, and help maintain a clean, safe store environment during your shift.

The role offers flexible scheduling, potential for growth, and opportunities to advance from Shift Leader to higher management. A strong focus on teamwork and guest care is essential.

Qualifications

• High school diploma or equivalent is required.
• Must be 18 years or older.
• Willingness to work varied hours including early shifts and weekends.

Responsibilities

• Motivate the team and deliver a great guest experience under GM supervision.
• Open and close the store with minimal supervision and ensure a safe, clean environment.
• Provide feedback, coach team members, and set team morale and tone.
• Help employees grow and develop, with potential for career progression.

Skills

Customer service

Team leadership

Education

High school diploma or equivalent

Job description

Brand

Bruegger’s Bagels

Breakfast with us, and dinner with your loved ones! At Bruegger’s, we’ve been kettle cooking our bagels and serving tradition you can taste for over 35 Years! We guarantee two things: First, we’re committed to serving genuine, New York-style bagels and real, made-in-Vermont cream cheese. Second: we are committed to work-life balance for our team. Our stores close at 2pm! You will never miss that dance recital or once in a lifetime concert. Join our team!

We are looking for a Shift Leader!

Our Shift Leaders are like the cream cheese on the bagel. The bagel is delicious on its own, but the cream cheese adds a LOT of flavor and helps hold it all together!

What’s a day in the life of a Shift Leader?

Our Shift Leaders collaborate directly with the General Manager to help motivate the team to deliver a great guest experience. We empower Shift Leaders to take charge and set the morale and tone of the team. They provide feedback and coach team members when needed. Shift Leaders open and close the store with little to no supervision. Our teams take pride in ensuring the quality of the food and beverages we serve; and by keeping a safe and clean store environment. As a Shift Leader, you will have the opportunity to rise like one of our bagels and grow your career. Many of our General Managers started as Shift Leaders and Team Members! Why would you want to work anywhere else? If this sounds like a place where you would love coming, making peoples’ mornings, we’d love to hear from you.

What’s In It For You

• Flexible schedule
• Paid time off after 90-days of employment!**
• You will never have to work past 3PM (Yep, you read that right! NO EVENINGS & NO NIGHTS!)
• Competitive pay, plus cash and credit card tips*
• Employee Assistance Program – FREE therapy, financial advising, legal advice, etc.
• Learn To Live – FREE online life coaching, webinars, to help with stress, anxiety, and more
• 401K with company match!

What We Are Looking For

• High school diploma or equivalent
• Must be 18 years or older
• Must be able to work varied hours/days as business dictates including early hours (as early as 3am depending on the restaurant) and weekends
• Must be able to pass background check as applicable with local, state, and federal law
• Must be in possession of, or able to acquire, a ServSafe Certification prior to completion of leadership training
• Possession of a current, valid, state issued driver’s license (always preferred but only required at specific locations) and meet the driving qualifications as required by Company policy
• Tip eligibility subject to state regulations.
• Additional benefits eligibility is subject to position guidelines at time of hire.

Address: 3177 Latta Road , Rochester, New York 14612

Hourly Rate

$14.57 - $21.86 per hour

• Starting pay is subject to Local and State Minimum Wage regulations.
• Ranges reflect what employer reasonably and in good faith expects to pay for such position.

The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Bagel Brands reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Bagel Brands is committed to providing equal employment opportunity, and fair treatment in employment without regard to race, ethnicity, color, religion, gender/gender identity or expression, sexual orientation, age, national origin or ancestry, physical or mental disability, military status or any other basis in protected by applicable federal, state and local law. Bagel Brands makes employment decisions based solely on qualifications for the position.