Shift Leader

Insomnia Cookies; Cedar Rapids (IA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a rapidly growing and reputable company as a Shift Leader in Cedar Rapids! As the captain of our bakery, you will lead a fun and exciting team, ensuring exceptional customer service and product quality. You will manage operations during your shifts, train team members, and uphold our core values, including daily pay and paid vacation. This is a fantastic opportunity for those looking to grow in a dynamic environment while making a meaningful impact on customers' experiences. If you're ready to take the next step in your career, we want to hear from you!

Benefits

Pay-on-Demand

Paid Vacation

Sick Time Off

Pet Insurance

Job Stability

Growth Opportunities

Fun Team Environment

Qualifications

• 1+ years in a customer service role.
• Experience with Point of Sale systems.

Responsibilities

• Provide excellent customer service and quality products.
• Support store leadership and maintain operations during shifts.
• Ensure a safe and clean working environment.

Skills

Customer Service

Point of Sale Systems

Communication Skills

Time Management

Leadership

Detail Focused

Job description

Become a Shift Leader at our brand new Cedar Rapids, IA bakery located at 1St Ave SW. Cedar Rapids, IA 52404 . As Shift Leader you are the captain of our bakery day or night! You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers - it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

Check out some of our content vids to learn more!

Who We Are!

Core Values

* Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)

* Paid vacation and sick time off

* Pet insurance for your furry loved ones

* Job stability with a rapidly growing and reputable company

* Achievable growth/promotion opportunities

* You get to work in a fun, exciting team environment

WHAT WILL I DO AS A SHIFT LEADER?

* Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries

* Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members

* Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices

* Manage cash handling and deposits

DESIRED SKILLS/EXPERIENCE:

* At least 1 year of working experience in a customer service focused role

* Point of Sale systems experience

* Outstanding communication, time management, and people skills

* Detail focused and results-oriented

* Ability to lead-by-example and motivate others

* Ability to lift up to 40 lbs.

* Legally eligible to work in the United States

* Must be 18 years or older to be employed

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