Shift Leader

Firehouse of America LLC; Castle Rock (CO); On-site; USD 40,000 - 55,000; Full time

Job summary

Firehouse of America LLC is seeking a dedicated Shift Manager to oversee the profitable operation of designated shifts. The role requires ensuring compliance with regulations, managing team performance, and maintaining high standards of guest service. Ideal candidates will have strong leadership skills and the ability to work in a fast-paced environment.

Qualifications

• Ability to work on their feet for up to 13 hours.
• Lift up to 50 lbs.
• Experience in restaurant management preferred.

Responsibilities

• Ensure compliance with local, state, and federal regulations.
• Manage shifts to ensure profitability.
• Provide leadership to the restaurant team.

Skills

Leadership

Compliance Knowledge

Guest Service

Job description

This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations.

1. Ensure the restaurant is in full compliance with all local, state, and federal regulations, including health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, and any other applicable regulations required for legal operation.
2. Ensure knowledge, adherence, and enforcement of all Firehouse Subs Policies and Procedures.
3. Ensure the profitability of the business by managing shifts within established guidelines for food cost, labor, controllables, utilities, and sales growth.
4. Provide leadership to the restaurant team to consistently meet standards of superior guest service, quality, and cleanliness, while embracing the Firehouse Subs culture, mission, and vision.
5. Assist the GM in coordinating and implementing current operational plans and company initiatives in a profitable and timely manner.
6. Participate in interviewing, hiring, training, and disciplining employees under the guidance of the GM.
7. Ensure all required programs, reports, and legal documents are accurate, complete, and submitted on schedule.
8. Actively participate in all Public Safety Foundation initiatives.
9. Represent Firehouse Subs professionally and positively at all times.
10. Communicate effectively with the GM/Owner regarding any issues impacting the business.
11. Ability to work on their feet for up to 13 hours and lift up to 50 lbs.
12. Perform any other duties assigned by the GM/Owner.

Firehouse Subs is a restaurant chain founded in Jacksonville, Florida, in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen. It is built on a passion for hearty, flavorful food, heartfelt service, and public safety. The brand is committed to community service and supporting local activities through the Firehouse Subs Public Safety Foundation.

The franchise is independently owned and operated. All employment inquiries should be directed to the specific restaurant, not Firehouse Subs Corporate.