Shift Leader

Biscuitville; Cary (NC); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Competitive pay

Flexible hours

401k match

Advancement opportunities

Job summary

Biscuitville is seeking a guest-obsessed Shift Leader in Cary, NC. You will coach and lead the team to ensure fast, accurate orders and high-quality food while upholding company standards.

This role emphasizes community leadership, crew development, and maintaining a welcoming dining environment. Ideal candidates will bring strong leadership, communication, and customer service skills, plus the ability to manage schedules and adapt to a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Valid driver’s license and ability to pass background check.
• Reliable transportation for daily tasks; local travel expected.
• Ability to operate computer systems including emails and document creation/printing.

Responsibilities

• Coach team to ensure order accuracy, speed, high food quality, and correct temperatures.
• Lead by example and enforce Code of Conduct, Attendance, and Uniform policies.
• Develop crew members to gain new skills and advance.
• Act as a Biscuitville leader in the community and create a friendly guest experience.
• Maintain a welcoming dining room atmosphere and assist in cost control and inventories.

Skills

Leadership

Team supervision

Customer service

Communication

Attitude and professionalism

Education

High school diploma or GED

Tools

MS Office

Job description

Job Description

We are seeking “guest-obsessed” Shift Leaders to join our family!

At Biscuitville FRESH SOUTHERN®, we hire people of character who demonstrate a passion for our brand, embrace our culture of authenticity and accountability, and are grateful for life’s blessings. We are proud that many of our team members have been with Biscuitville for decades. They found a place they love to work, and we show our appreciation by providing a career, not just a job.

You probably have commitments to your family, friends, school, or sports teams. We will try to arrange your work schedule around them. Our restaurant hours of operation are from 5:00 am until 2:00 pm, which means you have your afternoons and evenings free! We call it “Life After 2.”

We’ve got a host of reasons to join the Biscuitville family:

• Competitive pay and benefits
• Flexible hours - enjoy life after 2 pm
• Fun environment - fast-paced and team-oriented
• 401k with a company match
• Advancement opportunities - learn valuable business and people skills

At Biscuitville FRESH SOUTHERN®, we believe that the best way to be successful is to have fun and work together as a team. That means creating and maintaining a friendly, positive environment where team members are passionate about our brand and committed to pleasing our guests.

Responsibilities:

• Coach your team to ensure order accuracy, speed, high food quality and correct food temperatures are achieved every day, for every order, and every guest.
• Set an example for other Team Members by emulating consistent compliance with all company standards and policies including the
• Code of Conduct, Attendance and Uniform and Appearance policy.
• Help develop crew members to acquire new knowledge, skills, and abilities to enable them to advance to higher levels of responsibility and greater contribution.
• Acting as a leader in Biscuitville as well as in the community.
• Creating a friendly atmosphere for customers by visiting the dining room.
• Assisting in operating costs and cash control.
• Ensuring proper inventory levels through accurate ordering.
• Making employees feel a part of the Biscuitville family.
• Filling in for crew positions as needed, including Biscuit Maker, Wrapper, Cashier, Cook, etc

Qualifications:

As our ideal candidate, you:

• High school diploma or GED.
• Valid driver's license and ability to pass a criminal background check.
• Reliable transportation required for daily tasks such as errands, bank deposits, etc. Regular local travel required.
• Ability to operate and navigate computer systems including but not limited to sending and receiving e-mails and creating, printing, and saving documents.
• Ability to lift and carry up to 50 pounds.
• Bending, reaching, twisting, turning, grasping, pushing, pulling, and walking involved.