Shift Leader

Ontario Trillium Foundation; Burbank (CA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

Dunkin' - Franchisee Of Dunkin Donuts is seeking a Shift Leader in Burbank, California. The role involves coaching crew members to meet operational standards, setting goals, and delivering a courteous guest experience. Candidates should have previous experience in a cafe or quick service restaurant and demonstrate strong customer service skills. Benefits include competitive wages, a team-oriented environment, and growth opportunities. Join us to be part of an amazing team committed to great service.

Qualifications

• Previous experience working in a cafe or quick service restaurant preferred.
• Show passion for results by setting compelling targets and delivering on commitments.
• Meet safety and sanitation standards.
• Anticipate and understand guests’ needs and exceed their expectations.

Responsibilities

• Coach Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience.
• Set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Skills

Teamwork

Customer Service

Motivation

Job description

Shift Leader Responsibilities

• Coach Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience.
• Set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Qualifications

• Previous experience working in a cafe or quick service restaurant preferred.
• Show passion for results by setting compelling targets and delivering on commitments.
• Meet safety and sanitation standards.
• Anticipate and understand guests’ needs and exceed their expectations.
• Works well in a team environment.

Benefits of working for a Dunkin' franchisee

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard