Shift Leader

Dunkin' | Anusha International Inc; Arlington Heights (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

Dunkin franchisee in Arlington Heights is seeking a Shift Leader to coach Crew Members during shifts, ensure operational Brand standards, and deliver a great, friendly guest experience. You will set goals, assign tasks, and motivate the team to achieve targets.

The role offers opportunities for growth within the company as you lead a team in a fast-paced environment and uphold Dunkin's renowned service standards.

Qualifications

• Experience coaching teams to meet brand standards
• Ability to set goals and assign tasks
• Provide timely feedback and motivate staff

Responsibilities

• Coach Crew Members during shifts to uphold Brand standards and deliver a friendly guest experience
• Set goals, provide job assignments, and motivate others
• Celebrate successes and provide timely feedback to improve performance

Skills

Coaching

Team leadership

Customer service

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard