Shift Leader

Insomnia Cookies; Albuquerque (NM); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team as a Shift Leader in a vibrant bakery environment! In this role, you'll be the driving force behind our nightly operations, ensuring exceptional customer service and product quality. With opportunities for growth and a fun team atmosphere, this position offers a unique chance to lead and inspire others while enjoying daily pay and various perks. Be part of a rapidly growing company that values your contributions and supports your career development.

Benefits

Daily Pay-on-Demand

Paid Vacation

Sick Time Off

Pet Insurance

Job Stability

Growth Opportunities

Fun Team Environment

Qualifications

• Minimum 1 year of experience in customer service.
• Ability to lead and motivate a team effectively.

Responsibilities

• Provide excellent customer service and quality products.
• Support store leadership and maintain operations during shifts.
• Create a safe and clean working environment.

Skills

Customer Service

Point of Sale Systems

Communication Skills

Time Management

Interpersonal Skills

Leadership

Detail-oriented

Job description

As a Shift Leader at our Albuquerque NM store located at 2132 Central Ave SE, Albuquerque NM 87106, you are the captain of our bakery during your shift! You understand what it takes to "Own the Night" by predicting the flow of business and leading a successful shift. Your hands-on leadership should include building orders, suggestive selling, baking, and interacting with customers. Additionally, taking pride in knowing that your leadership contributes to a productive and enjoyable night for your store is essential.

*Pay-on-Demand: Get paid daily for your shift earnings from the previous day, no need to wait until the end of the week!

* Paid vacation and sick time off

* Pet insurance for your furry loved ones

* Job stability with a rapidly growing and reputable company

* Achievable growth and promotion opportunities

* Work in a fun, exciting team environment

What will I do as a Shift Leader?

• Provide excellent customer service and quality products to all guests throughout their experience in our bakery.
• Support store leadership by maintaining operations during your shift, communicating relevant information, monitoring production efficiency, holding the team accountable to company standards, and assisting in training and coaching team members.
• Create a safe, clean working environment for guests and staff, adhering to safe food handling practices.
• Manage cash handling and deposits.

Desired Skills and Experience:

• At least 1 year of experience in a customer service-focused role.
• Experience with Point of Sale systems.
• Outstanding communication, time management, and interpersonal skills.
• Detail-oriented and results-driven.
• Ability to lead by example and motivate others.
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.

About us:

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We encourage you to apply directly for this position through the employer’s website.