Shift Lead - Store Ops & Customer Service

Domino's; Germantown (MD); On-site; USD 40,000 - 52,000; Full time

Job summary

Domino's in Germantown, MD is seeking a Store Assistant Manager to oversee all shift operations, enforce policies, and set an example for the crew while ensuring excellent customer service.

You will handle cost controls, inventory, cash handling, scheduling, store cleanliness, marketing and profitability, while staffing and paperwork duties are managed. Benefits include health and dental coverage and life insurance, with growth from CSR or delivery roles.

Qualifications

• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.
• Communication Skills
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Responsibilities

• You are responsible for everything that happens during your shift, including cost controls, inventory, cash control and customer relations.
• Staffing, paperwork, cost controls, cash control, food management, scheduling, image adherence and standards, great customer service, attendance and punctuality.

Skills

Stock ingredients

Receive orders by phone

Take inventory

Clean equipment

Communication skills

Written instructions

Verbal customer orders

Job description

Domino's in Germantown, MD is seeking a Store Assistant Manager to oversee all shift operations, enforce policies, and set an example for the crew while ensuring excellent customer service.

You will handle cost controls, inventory, cash handling, scheduling, store cleanliness, marketing and profitability, while staffing and paperwork duties are managed. Benefits include health and dental coverage and life insurance, with growth from CSR or delivery roles.