Shift Lead: Store Operations & Guest Experience

Domino's; High Ridge (MO); On-site; USD 37,000 - 48,000; Full time

Job summary

Domino's in High Ridge, MO is seeking an Assistant Manager to lead daily store operations and drive team performance. You will supervise shifts, ensure efficient workflow, manage customer interactions, and uphold food safety and financial controls.

The role requires strong leadership, excellent communication, and a focus on customer service. Flexibility for various shifts, including evenings and weekends, is expected.

Qualifications

• Proven leadership experience in a fast-paced food service environment.
• Strong communication and interpersonal skills.
• Excellent customer service orientation.
• Proficiency in math and problem-solving.
• Ability to manage and motivate team members effectively.
• Solid understanding of food safety principles and practices.
• Exceptional multitasking and time management abilities.
• Proficiency in cash handling and basic financial management.

Responsibilities

• Oversee daily store operations and ensure efficient workflow.
• Manage and motivate team members to maintain high performance standards.
• Run shifts, including opening and closing procedures.
• Handle customer interactions and resolve issues promptly and professionally.
• Manage cash transactions and maintain accurate financial records.
• Assist in inventory management and supply ordering.
• Ensure compliance with food safety regulations and company policies.
• Participate in employee training and development initiatives.
• Collaborate with the General Manager to implement strategies for improving store performance.
• Maintain a clean and organized work environment.
• Answer phones and process customer orders accurately.
• Assist in various operational tasks as needed, including food preparation and delivery coordination.

Skills

Leadership

Customer service

Communication

Math skills

Cash handling

Food safety

Time management

Team motivation

Detail orientation

Flexibility

Education

High school diploma

Job description

Domino's in High Ridge, MO is seeking an Assistant Manager to lead daily store operations and drive team performance. You will supervise shifts, ensure efficient workflow, manage customer interactions, and uphold food safety and financial controls.

The role requires strong leadership, excellent communication, and a focus on customer service. Flexibility for various shifts, including evenings and weekends, is expected.