Shift Lead - Store Operations & Customer Service

Domino's; Gaithersburg (MD); On-site; USD 17,000 - 21,000; Full time

Job summary

Domino's in Gaithersburg, MD is seeking team members to support daily store operations. You will handle shift responsibilities including cost and inventory controls, cash handling, and maintaining customer relations with a focus on service quality.

Ideal candidates will follow all policies, greet customers, process orders by phone and in person, and help keep the store clean and well-stocked. Training is provided to promote reliability and teamwork.

Qualifications

• General job duties for all store team members.
• Ability to operate all equipment.
• Ability to comprehend and give written instructions.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Responsibilities

• You are responsible for everything that happens during your shift, including cost controls, inventory control, cash control and customer relations.
• Staffing, paperwork, cost controls, cash control, food management, and adhering to standards.
• Maintain great customer service, attendance, punctuality, store cleanliness, and overall store profitability.

Skills

Communication Skills

Verbal Communication

Written Communication

Customer Service

Job description

Domino's in Gaithersburg, MD is seeking team members to support daily store operations. You will handle shift responsibilities including cost and inventory controls, cash handling, and maintaining customer relations with a focus on service quality.

Ideal candidates will follow all policies, greet customers, process orders by phone and in person, and help keep the store clean and well-stocked. Training is provided to promote reliability and teamwork.