Shift Lead - South Austin

DoorDash Canada; Austin (TX); On-site; USD 25,000 - 33,000; Full time

Job summary

DashMart is seeking a motivated Shift Lead to support site management in a fast-paced, brick-and-mortar fulfillment center in Austin, TX. You will oversee shift operations, ensure accurate orders, maintain inventory, and uphold safety and quality standards while collaborating with Dashers and store teammates.

A hands-on role, you will take ownership of daily tasks, streamline processes, and respond to operational issues.

Qualifications

• Experience in fast-paced environments.
• Ability to lead shifts and delegate tasks.
• Willingness to actively engage in day-to-day operations.

Responsibilities

• Oversee shift operations in warehouse and kitchen areas.
• Maintain inventory accuracy and ensure safety, cleanliness, and quality.

Skills

Leadership

Inventory control

Customer service

Job description

About the Team

DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality. Customers order their convenience, grocery, retail, and prepared foods in the DoorDash app, and our team members fulfill orders in a real, brick-and-mortar store for Dashers to deliver. We’re open early and close late - some sites even run 24/7!

About the Role

DashMart is looking for a motivated and experienced individual that excels in fast-paced, physical environments and is excited to roll up their sleeves and actively engage in day-to-day operations. In this role, you will work within a local fulfillment center supporting Site Management running great shifts, and delegating tasks. As a Shift Lead, you will have shift responsibility for fulfilling orders in a warehouse environment and maintaining inventory, and in some locations, this involves preparing food in a light-prep kitchen.

You’re excited about this opportunity because you will…

• Be an Owner: Take ownership of your assigned shifts, including warehouse and kitchen processes, safety/cleanliness, quality, and training. Maintain accountability for inventory, equipment, and other company assets to ensure they are properly handled, stored, and protected from loss or theft.
• Delight Customers: Ensure customer orders are delivered with high quality by executing orders accurately, communicating with customers when issues arise, and making sure Dasher pickups go smoothly.