Shift Lead: Smooth Operations & Team Champion

kmac; Shawnee (OK); On-site; USD 30,000 - 40,000; Full time

Job summary

kmac in Shawnee, Oklahoma is hiring a Shift Lead to support the Restaurant General Manager by running effective shifts and upholding Taco Bell standards. You will guide Team Members to ensure all duties are completed and that customers are served quality food in a friendly manner.

Your role includes addressing customer complaints promptly and maintaining a safe work environment for Team Members. This position is critical for ensuring operational success and team efficiency.

Qualifications

• Ability to solve customer complaints quickly and with a smile.
• Provide constructive feedback to Team Members positively.
• Open and honest communication with the management team.

Responsibilities

• Support the Restaurant General Manager by running shifts.
• Ensure safety and quality food service.
• Help Team Members complete all assigned duties.

Skills

Problem Solving

Team Leadership

Customer Service

Communication

Job description

kmac in Shawnee, Oklahoma is hiring a Shift Lead to support the Restaurant General Manager by running effective shifts and upholding Taco Bell standards. You will guide Team Members to ensure all duties are completed and that customers are served quality food in a friendly manner.

Your role includes addressing customer complaints promptly and maintaining a safe work environment for Team Members. This position is critical for ensuring operational success and team efficiency.