Shift Lead: Smooth Operations & Team Champion

kmac; Rolla (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

kmac is looking for a dedicated Shift Lead to support the Restaurant General Manager in rolling out effective work shifts that meet Taco Bell standards. You will take responsibility to solve problems, offer guidance to team members, and ensure that customers enjoy quality food in a friendly atmosphere.

As a Shift Lead, you will play a crucial role in managing complaints positively and helping maintain a safe space for both team members and customers. Your strong leadership and communication abilities will be key to your success.

Qualifications

• Ability to solve customer complaints quickly and positively.
• Experience in providing constructive feedback to team members.
• Strong communication skills with management.

Responsibilities

• Support the Restaurant General Manager by running effective shifts.
• Ensure the completion of assigned duties by Team Members.
• Maintain a safe environment for Team Members and customers.

Skills

Customer service

Problem-solving

Team leadership

Job description

kmac is looking for a dedicated Shift Lead to support the Restaurant General Manager in rolling out effective work shifts that meet Taco Bell standards. You will take responsibility to solve problems, offer guidance to team members, and ensure that customers enjoy quality food in a friendly atmosphere.

As a Shift Lead, you will play a crucial role in managing complaints positively and helping maintain a safe space for both team members and customers. Your strong leadership and communication abilities will be key to your success.