Shift Lead: Smooth Operations & Team Champion

kmac; Plano (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

kmac is seeking a Shift Lead to support the Restaurant General Manager by managing shifts and ensuring Taco Bell standards are met. Responsibilities include supervising Team Members, resolving customer complaints, and maintaining safety and quality in the restaurant.

The ideal candidate will demonstrate ownership, problem-solving skills, and effective communication with the management team.

Experience in fast-paced environments is preferred.

Qualifications

• Ability to support the management in shift operations.
• Experience in a fast-paced restaurant environment.
• Skills in communication and conflict resolution.

Responsibilities

• Run shifts and supervise Team Members to ensure tasks are completed.
• Make sure the restaurant meets food safety standards.
• Address customer complaints and foster a positive work environment.

Skills

Customer complaint resolution

Team feedback

Cash handling

Job description

kmac is seeking a Shift Lead to support the Restaurant General Manager by managing shifts and ensuring Taco Bell standards are met. Responsibilities include supervising Team Members, resolving customer complaints, and maintaining safety and quality in the restaurant.

The ideal candidate will demonstrate ownership, problem-solving skills, and effective communication with the management team.

Experience in fast-paced environments is preferred.