Shift Lead: Smooth Operations & Team Champion

kmac; Norman (OK); On-site; USD 33,000 - 40,000; Full time

Job summary

kmac is seeking a Shift Lead in Norman, Oklahoma. In this role, you will support the Restaurant General Manager by ensuring excellent work shifts, guiding Team Members, and meeting Taco Bell standards. You will take ownership in solving problems, serving quality food, and maintaining a safe environment.

Key behaviors include resolving customer complaints promptly, communicating well with the management team, and providing constructive feedback to Team Members, contributing to a positive restaurant atmosphere.

Qualifications

• Ability to solve customer complaints quickly and with a smile.
• Strong communication skills with Restaurant Management team.
• Ability to provide feedback positively to Team Members.

Responsibilities

• Support the Restaurant General Manager by running great work shifts.
• Ensure safe, quality food service in a friendly manner.
• Guide Team Members to complete all assigned duties.

Job description

kmac is seeking a Shift Lead in Norman, Oklahoma. In this role, you will support the Restaurant General Manager by ensuring excellent work shifts, guiding Team Members, and meeting Taco Bell standards. You will take ownership in solving problems, serving quality food, and maintaining a safe environment.

Key behaviors include resolving customer complaints promptly, communicating well with the management team, and providing constructive feedback to Team Members, contributing to a positive restaurant atmosphere.