Shift Lead: Smooth Operations & Team Champion

kmac; Mount Vernon (MO); On-site; USD 30,000 - 38,000; Full time

Job summary

kmac, a franchisee of Taco Bell in Mount Vernon, Missouri, is seeking a Shift Lead. In this role, you'll support the Restaurant General Manager by running shifts and ensuring that standards are met. You'll be responsible for solving problems and guiding Team Members to maintain quality service.

Key duties include handling customer complaints, ensuring that all team tasks are completed, and creating a safe working environment. Ideal candidates should have experience in fast-paced restaurants and excel in customer service.

Qualifications

• Experience in a fast-paced restaurant environment preferred.
• Ability to communicate positively and effectively.
• Customer service skills to address complaints and issues.

Responsibilities

• Support the Restaurant General Manager in running shifts.
• Ensure completion of assigned duties by Team Members.
• Maintain a safe environment for Team Members and customers.

Skills

Problem-solving

Team leadership

Customer service

Job description

kmac, a franchisee of Taco Bell in Mount Vernon, Missouri, is seeking a Shift Lead. In this role, you'll support the Restaurant General Manager by running shifts and ensuring that standards are met. You'll be responsible for solving problems and guiding Team Members to maintain quality service.

Key duties include handling customer complaints, ensuring that all team tasks are completed, and creating a safe working environment. Ideal candidates should have experience in fast-paced restaurants and excel in customer service.