Shift Lead: Smooth Operations & Team Champion

kmac; Flora (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

kmac is looking for a Shift Lead in Flora, Illinois. The role supports the Restaurant General Manager by overseeing shifts and ensuring Taco Bell's standards are met. Responsibilities include guiding team members, handling customer complaints, and maintaining a safe environment.

The ideal candidate will be proactive in problem-solving and communicate effectively with the management team. A commitment to customer service and team dynamics is essential for success in this position.

Qualifications

• Ability to solve customer complaints swiftly.
• Experience in providing constructive feedback.
• Open communication with management.

Responsibilities

• Support the Restaurant General Manager in daily operations.
• Ensure Team Members complete assigned duties.
• Maintain a safe and friendly environment.

Skills

Customer service

Problem-solving

Team leadership

Communication

Job description

kmac is looking for a Shift Lead in Flora, Illinois. The role supports the Restaurant General Manager by overseeing shifts and ensuring Taco Bell's standards are met. Responsibilities include guiding team members, handling customer complaints, and maintaining a safe environment.

The ideal candidate will be proactive in problem-solving and communicate effectively with the management team. A commitment to customer service and team dynamics is essential for success in this position.