Shift Lead: Inspire Team & Elevate Guest Experience

J000509 JIB Fresno Foods; Fresno (CA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid training

Flexible scheduling

Employee meals and discounts

Job summary

J000509 JIB Fresno Foods is looking for a Team Leader in Fresno, California. In this hands-on role, you will lead shifts, support crew members, and ensure an excellent guest experience. The ideal candidate will have previous experience in fast food, natural leadership skills, and strong communication abilities. Responsibilities include coaching team members, maintaining food safety standards, and resolving guest concerns. The company offers competitive pay, paid training, flexible scheduling, and growth opportunities in a supportive culture.

Qualifications

• Previous experience in fast food or customer service preferred.
• Commitment to treating everyone with respect.

Responsibilities

• Lead and support crew members during assigned shifts.
• Set the example for excellent guest service and teamwork.
• Assist with opening and closing duties.
• Ensure food quality and cleanliness standards are met.
• Coach, train, and motivate team members.
• Help resolve guest concerns professionally.
• Monitor food safety and cash‑handling procedures.
• Communicate effectively with managers and team members.

Skills

Natural leadership skills

Strong communication abilities

Problem-solving abilities

Ability to work in a fast-paced environment

Dependability

Professionalism

Integrity

Job description

J000509 JIB Fresno Foods is looking for a Team Leader in Fresno, California. In this hands-on role, you will lead shifts, support crew members, and ensure an excellent guest experience. The ideal candidate will have previous experience in fast food, natural leadership skills, and strong communication abilities. Responsibilities include coaching team members, maintaining food safety standards, and resolving guest concerns. The company offers competitive pay, paid training, flexible scheduling, and growth opportunities in a supportive culture.