Shift Lead: Hands-On Leader, Tips & Bonus Potential

Five Guys Enterprises, LLC; Plano (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

Five Guys Operations LLC is seeking a hands-on Shift Leader in Plano, TX to guide operations across all stations. You will lead by example, work alongside teammates, and ensure every guest leaves impressed with fast, friendly service.

Ideal candidates bring 1–2 years in restaurant/retail, strong communication, and comfort with POS systems. Growth into higher management is encouraged within a fast-paced environment.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred).
• A team-first mindset with strong communication skills.
• Leads by doing—not just directing.
• Ability to stay cool and make decisions in a fast-paced environment.
• Basic math and comfort using POS systems.

Responsibilities

• Lead the shift and step in to run operations when management is not on site.
• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small.
• Deliver fast, accurate service and create a great guest experience every time.
• Coach, support, and motivate crew members to perform at their best.
• Help train new team members and build a strong, positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

Leadership

Teamwork

Communication

Basic Math

POS familiarity

Tools

POS Systems

Job description

Five Guys Operations LLC is seeking a hands-on Shift Leader in Plano, TX to guide operations across all stations. You will lead by example, work alongside teammates, and ensure every guest leaves impressed with fast, friendly service.

Ideal candidates bring 1–2 years in restaurant/retail, strong communication, and comfort with POS systems. Growth into higher management is encouraged within a fast-paced environment.