Shift Lead: Guest Experience & Team Coach

PFLC Little Caesars; Chattanooga (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

PFLC Little Caesars in Chattanooga, Tennessee, is hiring a Shift Leader responsible for overseeing shift operations, ensuring guest satisfaction, and leading team members. The ideal candidate will possess strong communication and leadership skills.

The position requires availability to close five nights a week and work weekends. Duties include managing team tasks, promoting sales, and ensuring food safety compliance. This role is essential to maintain brand excellence and enhance the customer experience.

Qualifications

• Effective communication with guests and co-workers is essential.
• Must demonstrate a positive attitude and support company culture.
• Ability to train and coach team members.

Responsibilities

• Lead team members during shifts and assign duties.
• Manage guest complaints and maintain a positive experience.
• Ensure adherence to food safety regulations.

Skills

Communication skills

Teamwork

Leadership

Customer service

Job description

PFLC Little Caesars in Chattanooga, Tennessee, is hiring a Shift Leader responsible for overseeing shift operations, ensuring guest satisfaction, and leading team members. The ideal candidate will possess strong communication and leadership skills.

The position requires availability to close five nights a week and work weekends. Duties include managing team tasks, promoting sales, and ensuring food safety compliance. This role is essential to maintain brand excellence and enhance the customer experience.