Shift Lead, Food Service — Path to Management

Penn Station East Coast Subs; Louisville (KY); On-site; USD 17,000 - 21,000; Full time

Job summary

Penn Station East Coast Subs is seeking a storefront teammate who will primarily prepare and serve food, run the register, and help open/close the store on a periodic basis. You will supervise crew members, learn the Assistant Manager role, and ensure cleanliness and customer satisfaction in a fast-paced environment.

The role requires 18+ years, ability to stand, and willingness to operate slicer equipment per safety guidelines. Training will cover all stations and health standards.

Qualifications

• Education/experience: Less than high school education or up to 1 month related experience or training, or equivalent combo.
• Ability to read and interpret basic safety rules and procedures.
• Ability to communicate clearly with customers and team members.

Responsibilities

• Provide professional customer service and address complaints.
• Supervise crew members when General Manager and Assistant Manager are not present.
• Open and close the store as required.
• Operate the POS register in a competent fashion.
• Maintain store cleanliness and overall appearance.
• Assist with prep and food production tasks as needed.
• Demonstrate knowledge of Health Department guidelines.

Skills

Customer service

Supervisory ability

Communication

Cash handling

Education

Less than high school education

Tools

POS register

Job description

Penn Station East Coast Subs is seeking a storefront teammate who will primarily prepare and serve food, run the register, and help open/close the store on a periodic basis. You will supervise crew members, learn the Assistant Manager role, and ensure cleanliness and customer satisfaction in a fast-paced environment.

The role requires 18+ years, ability to stand, and willingness to operate slicer equipment per safety guidelines. Training will cover all stations and health standards.