Shift Lead, Food Service & Guest Experience (Flexible)

Pilot Company; Dexter (MI); On-site; USD 19,010 - 27,731; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

A leading travel center network in the US is looking for an Operational Support Supervisor to oversee restaurant activities and ensure compliance with operational standards. This role involves maintaining high hospitality and service goals, overseeing team members, and ensuring safety protocols are followed. The ideal candidate should supervise effectively, manage cash handling, and deliver quality customer service. Pay rates range from $13.80 - $20.13 per hour, with benefits including a fuel discount, medical plans, and a flexible schedule.

Qualifications

• Ability to maintain Brand and PTC operational standards.
• Experience in supervising restaurant activities.
• Strong skills in cash handling and customer service.

Responsibilities

• Supervise restaurant activities during non-peak service hours.
• Monitor food prep, cash handling, and hospitality standards.
• Assist with training and ensure compliance with restaurant policies.

Skills

Operational standards maintenance

Hospitality

Cash handling

Team leadership

Safety compliance

Job description

A leading travel center network in the US is looking for an Operational Support Supervisor to oversee restaurant activities and ensure compliance with operational standards. This role involves maintaining high hospitality and service goals, overseeing team members, and ensuring safety protocols are followed. The ideal candidate should supervise effectively, manage cash handling, and deliver quality customer service. Pay rates range from $13.80 - $20.13 per hour, with benefits including a fuel discount, medical plans, and a flexible schedule.